Lithia Subaru of Fresno

Our very first Subaru The total experience from test driver of a fantastic vehicle to the sales rep to the manager. The full experience of Lithia Subaru was a truly great e The total experience from test driver of a fantastic vehicle to the sales rep to the manager. The full experience of Lithia Subaru was a truly great experience, rarely seen or felt in today's market. More

Call to make appointments - don't trust Apps or website Last time I used their smartphone app to make an appointment for 4:00 PM. When I got there I was told they don't make appointments for 4:00 or later. Last time I used their smartphone app to make an appointment for 4:00 PM. When I got there I was told they don't make appointments for 4:00 or later. This time I received a promotional email with a link to make a service appointment. I made it for noon. My wife found out they did not get it. She was advised to always call in. Lesson learned. In both cases, they were more than accommodating and provided great service. More

Great Department John DeOrona runs a top notch department! I had BMW's for twenty years and their service and graciousness did not compare. Great cars, these Subarus John DeOrona runs a top notch department! I had BMW's for twenty years and their service and graciousness did not compare. Great cars, these Subarus, and service reflects a certain enthusiasm that I jus haven't seen elsewhere! More

WOW superb job No waiting. In and out in an hour and a half like promised. Abraham was totally professional. My car was in for six months maintenance even though No waiting. In and out in an hour and a half like promised. Abraham was totally professional. My car was in for six months maintenance even though I didn’t have 6,000 miles on my car they still changed the oil and rotated the tires. With no charges, everything included in price of automobile. More

Great Visit It’s always a great visit at Lithia of Subaru. Employees are always so polite and make ya feel welcomed. Great customer service and my car is usually It’s always a great visit at Lithia of Subaru. Employees are always so polite and make ya feel welcomed. Great customer service and my car is usually always finished before the expected time. More

Recall Air Bags 2014 Outback I like the fact that I was informed about the work on my Outback. When it will be ready to pick-up. I live an hour away and they provided me with a re I like the fact that I was informed about the work on my Outback. When it will be ready to pick-up. I live an hour away and they provided me with a rental car. The service rep. keep me informed on progress with my car by text. Love it. Customer Service have improved for the better. thank you More

Strong Service We have owned several Subaru's and had them serviced at several different dealers. Lithia's service was exceptional. Didn't feel pressured into an ups We have owned several Subaru's and had them serviced at several different dealers. Lithia's service was exceptional. Didn't feel pressured into an upsale of work we didn't want. More

Late Night Great Night They stayed way past closing time to help us purchase my dream car. We drove all the way from Stockton just to get the jasper green Forester premium. They stayed way past closing time to help us purchase my dream car. We drove all the way from Stockton just to get the jasper green Forester premium. We got delayed and arrived 30 minutes prior to closing. Everyone was so helpful, and Ed even stayed later to go over all the fancy technology. They all deserve some extra time off! I love this car! More

Recall to replace airbags. The service to perform the airbag recall was completed on time as promised. I was able to make the appointment within two days after I received the r The service to perform the airbag recall was completed on time as promised. I was able to make the appointment within two days after I received the recall notice. Excellent availability. More

Amazing! I am NOT a fan of buying cars, and have always found it to be a frustrating experience. But, from the moment that we walked on to the Lithia lot and I am NOT a fan of buying cars, and have always found it to be a frustrating experience. But, from the moment that we walked on to the Lithia lot and were met by Ed, the experience was amazing. He was honest and helpful and not pushy at all. When we decided to actually purchase the car, it was late and we never felt rushed by Ed. He acted like he had nowhere to be on a Saturday evening (which wasn't true) and he helped my boys hook up their phones to the Apple Car Play and asked us over and over if we had any more questions. The whole experience with Ed was top notch! More