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Lithia Subaru of Fresno

Fresno, CA

4.9
692 Reviews
Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Subaru of Fresno, in California's San Joaquin Valley, became a part of the Lithia Motors family of dealerships in October 2011 after being acquired from Herwaldt Automotive, Inc. We have helped many people from the communities of Fresno, Madera, Clovis, Shaver Lake, Reedley and Dinuba California get into the Subaru car of their dreams. Our Subaru dealership features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2023 Outback, Forester, Legacy, BRZ, WRX, Impreza or Ascent.
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5212 N Blackstone Ave

Fresno, CA

93710

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Showing 692 reviews

December 11, 2016

Purchase 2017 Subaru Legacy Online purchase of a 2017 Legacy with Ed was the smoothest and least stressful car buying experience I have ever encountered. Ed and this dealership More

by carbuyer2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Thanks for letting us know about your car buying experience We will be sure to let Ed know how pleased you are. Thanks for allowing us to earn your business.

December 10, 2016

Go see Ed! I recently bought a '17 Subaru Crosstrek, and could not be more pleased that Ed was able to sell me my first new car. His customer service is unrivale More

by Abarker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Thanks for letting us know that Ed was a pleasure to work with. We appreciate your business and look forward to many years of service to you. Thanks again.

December 08, 2016

Great Service / Outstanding Dealership Great customer service from the time my wife and I purchased our Subaru Outback from Ed Monson to this most recent trip to the service department at L More

by Bronco Buster 1885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Monson
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Congratulations on the purchase of your new Subaru. We are pleased to hear that Ed took such great care of you and your wife. Thank you for taking the time to give us your feedback. Welcome to the Subaru Family.

December 05, 2016

Great customer service during the entire purchasing process . We received no undue pressure from our sales person (Joel) and he was very helpful in answering our questions. We would recommend this dealership More

by Me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Nielsen, Joel Wood
Dec 12, 2016 -

Lithia Subaru of Fresno responded

We appreciate your feedback and would like to welcome you to the Lithia Subaru Family.

November 30, 2016

New Car No Hassles When I come in to buy a car I want no hassles, no typical bad dealer behavior and I want to use my time efficiently. I have already done the research More

by Yosemite Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Thanks for taking the time to let us know how we did. We are so pleased that Victor took great care of you. Yes a lot has changed since 1998. We hope that you find all the new upgrades in the new models to your liking. We would like to thank you for allowing us to earn your business.

November 28, 2016

Still withholding my recommendation... once bitten twice shy I've had some problems in the past with this dealership's service department that had made me question whether I would buy another Subaru, but their s More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know how we are doing. We are very pleased to hear that you can see the changes that we have made to improve our service department. We value feedback such as yours. We will also be sure to let Jacob know that you appreciated his communication and service. We value your business.

November 26, 2016

Very Pleased Chris explained to us that wour car would arrive in three wrrks, which was correct. He was very helpful a=and knowledgeable about the models we consid More

by NF Screamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Neilsen in sales, John Harbin, Sal Macareno
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Thanks for the Great Review. We will be sure to share with Chris. Welcome to the Subaru Family.

November 25, 2016

Service & Staff are great This is only the second time I've had my 2015 Crosstrek serviced. Each time I've been treated with respect & courtesy. The techs & service staff kee More

by Christine A. Souza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Correa
Dec 12, 2016 -

Lithia Subaru of Fresno responded

We appreciate you taking the time to let us know about your experience with us. We appreciate your business and look forward to seeing you for your future service needs.

November 24, 2016

Easy as pie 4th Subie from these guys.........super easy transaction, fair price.........how it should be 😊. I'll be back for sure when the new Impreza body sty More

by bikemd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez, Ed Monson, Sal Macareno
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Thanks for letting us know how we are doing. Congratulation on your 4th Subaru.

November 16, 2016

Purchase of 2017 Outback Working with Chris Nielsen and the other staff at Lithia Subaru was a pleasure. Chris was helpful, informative and made sure we were satisfied with o More

by Helloml
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Nielsen
Nov 22, 2016 -

Lithia Subaru of Fresno responded

Thank you for allowing us to earn your business. We appreciate you letting us know how your purchase experience was with us. We look forward to seeing you in for service. Thanks again.

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