Lithia Subaru of Fresno

Great Experience!! I always enjoy taking my car into get serviced the people are professional friendly and do a marvelous job!!they give me approximate times when my wo I always enjoy taking my car into get serviced the people are professional friendly and do a marvelous job!!they give me approximate times when my work will be ready and it's usually before the set time I get a good courtesy call to let me know when I can go pick up my car. The waiting area is very clean and provides nigh snacks for customers waiting to pick up their cars . More

Great service, great customer relations Even though it was a very busy day for them, everybody in your service department worked hard to get our car done because they knew that we came from Even though it was a very busy day for them, everybody in your service department worked hard to get our car done because they knew that we came from a long distance away. Also, we drove in without an appointment (we won't do that again!), yet they still treated us splendidly. More

Truly service oriented. Jacob and his team did a great job of fixing my car and respecting my time constraints. Super people! I was also impressed with the records they had Jacob and his team did a great job of fixing my car and respecting my time constraints. Super people! I was also impressed with the records they had on my car, which showed what was still under warranty. I really do recommend this dealership highly. More

Happy anniversary Recently I received a free car wash as a anniversary gift from Lithia Subaru. I know that the wash rack is quite busy at times but took a chance to d Recently I received a free car wash as a anniversary gift from Lithia Subaru. I know that the wash rack is quite busy at times but took a chance to deliver my vehicle on announced on a Tuesday morning. My service rep was Christopher and he politely receive the car and put it through its process as quickly as possible. Although it took one hour for the car wash I enjoyed reconnecting with Grant and talking with the sales personnel on the floor about the new models. I also requested assistance the programming of the navigational computer aboard my outback in the instruction was provided. Lithia continues to be a customer service oriented dealership and Am delighted to be a part of the entire experience. Thank you Lithia and here's to another year of Pleasant Subaru outback ownership experience. More

Great Service The service actually took less time than they had told me. The waiting area is very comfortable and all of the staff were friendly. The dealership is The service actually took less time than they had told me. The waiting area is very comfortable and all of the staff were friendly. The dealership is also very clean. More

Great experience! They helped me find the perfect car! Victor, Andy and the entire team over at Lithia Subaru did a fantastic job assisting me with the trade up of my Crosstrek to a much needed Forester XT Victor, Andy and the entire team over at Lithia Subaru did a fantastic job assisting me with the trade up of my Crosstrek to a much needed Forester XT. Their patience, product knowledge, attention to detail and overall friendliness made the car buying endeavor a genuinely fun experience. They took the time to show me the ins and outs of a variety of vehicles before finding 'the one'! They listened to my needs, and did everything in their power to make it a smooth transition. I highly recommend seeing either Andy or Victor if looking for a Subaru-- you will be getting the best car shopping help available! More

Easy, fast, informational Ed really went above and beyond to make sure I was understanding of every choice I was going to make. He helped me on my budget and although I couldn' Ed really went above and beyond to make sure I was understanding of every choice I was going to make. He helped me on my budget and although I couldn't afford exactly what I wanted he helped me get what I needed and even picked out a car for me. Helped me with everything and I would 100% recommend this dealership and Ed to anyone buying a new or used vehicle! Thank you guys! More

CONCERNS I scheduled an appointment for routine oil change and inspection. When my scheduled appointment day arrived I waited for the service bay doors to open I scheduled an appointment for routine oil change and inspection. When my scheduled appointment day arrived I waited for the service bay doors to open and pulled my car forward and was greeted by Michelle Her. I was asked what kind of service was to be performed and told Michelle that I had scheduled a routine oil service and inspection but had concerns about the engines cooling system. A service agreement was drafted and after the shuttle driver had dropped me at work, Michelle had called to let me know my concerns were warranted,the radiator had started to separate at the seam causing it to leak. The same day I was picked up by the shuttle driver and I inspected the radiator and the part was sourced and repaired the following Saturday. I have taken care of my vehicle and it takes care of me and it is good to know that in a sometimes unscrupulous world there are fair dealings when one is concerned. Thank you Michelle and Lithia Subaru. More

As it should be. Lithia Subaru of Fresno has made the car buying and owning experience what it should be; pleasant, comfortable and economical. No hassle buying and co Lithia Subaru of Fresno has made the car buying and owning experience what it should be; pleasant, comfortable and economical. No hassle buying and courteous timely service make it easy to recommend this dealer. More