Lithia Subaru of Fresno

Great customer service The people at Lithia Subaru of Fresno provide exceptional customer service. I took my car in for its regular servicing and while I was waiting, employ The people at Lithia Subaru of Fresno provide exceptional customer service. I took my car in for its regular servicing and while I was waiting, employees of Lithia were checking on me throughout the time there. At the end, they pulled my car up right to the door. Talk about red carpet service. Thanks! More

Excellent!!' From scheduling my Subaru Outback to pickup, this by far has been the best experience I've had wi subaru to date!!! Scheduling my appointment was a From scheduling my Subaru Outback to pickup, this by far has been the best experience I've had wi subaru to date!!! Scheduling my appointment was a piece of cake. When I arrived, Abraham was super customer service oriented!!! He said I'd get a call when my car was ready. Within a half hour, I got the call. I returned to pick up my car and checking out was a breeze. Again, Abraham was very accommodating and he brought my car out immediately and I was off. Will definitely continue to blow,the horn for you guys!! More

Always great customer service! Jacob Hicks is my service advisor and he's always very professional, knowledgeable and always keeps me informed of the status of my vehicle. The Se Jacob Hicks is my service advisor and he's always very professional, knowledgeable and always keeps me informed of the status of my vehicle. The Service Manager, John DeOrona is always there to greet customers, shake my hand and never fails to ask how things are going and how I'm loving my Outback. , Always a pleasure to visit Lithia Subaru Fresno! More

Last Minute Oil Change I arrived with no appointment at 4:30, a half hour before closing with a concern about my oil warning light coming on. They examined the car and chang I arrived with no appointment at 4:30, a half hour before closing with a concern about my oil warning light coming on. They examined the car and changed the oil within minutes. They were attentive, polite, personable, and reassuring about my problem. More

First Time Car Buyer My husband and I had our first child in late December of 2016. We've been searching for a car since we have founded out that I was pregnant. We've bee My husband and I had our first child in late December of 2016. We've been searching for a car since we have founded out that I was pregnant. We've been to a couple of other car dealers. But our experience with Lithia Subaru of Fresno was the best. Our salesman was awesome!!! He was very accommodating and helped answered all our questions since we were first time buyer. He made us feel comfortable and didn't pressure us into buying a car right away. When we did decide to purchase the car, he made the whole process easy and smooth. My husband and I could not have been happier knowing that we made a great decision to go with Lithia Subaru of Fresno. All thanks to our great salesman! More

oil light issue I was driving back from Chico and my oil light came on. I was not due for an oil change yet so I became very concerned. I stopped and added about a 1/ I was driving back from Chico and my oil light came on. I was not due for an oil change yet so I became very concerned. I stopped and added about a 1/4 of a quart of oil. I went on line when I got home an made an appointment to have my car serviced. When I arrived at Fresno Subaru I nicely greeted by a service tech I explained what happened, then I was greeted by another service tech and had to retell my situation, that service tech took his time explaining to me that its an issue with the type of oil my car takes that it is very thin and the service light will come on if the oil level goes below a certain level. He said Subaru company is aware of the issue and he stated if the light continues to come on they can do a "oil consumption" test. I was then put as ease once he explained things to me in a way I could understand. I truly appreciated that. More

I had very efficient salesman. Answered questions Was a very pleasant experience. Salesman very pleasant, answered questions without hesitation, very accommodating. Finance department was a not Was a very pleasant experience. Salesman very pleasant, answered questions without hesitation, very accommodating. Finance department was a not so scarry experience. Pleasantly pleased with trade in value More

Always a great experience! Had some noise coming from my brakes that I recently had replaced. Jacob had me come in so they could check them and ordered some new ones at no charg Had some noise coming from my brakes that I recently had replaced. Jacob had me come in so they could check them and ordered some new ones at no charge. Dropping off my car and picking up is always quick and easy. Jacob is always a big help .... my car is older so I do have a few issues every now and then, (normal - tires/brakes) and Jacob makes sure that it is taken care of. More

6000 mile service Fast and thorough, friendly people. I love their coffee machine. The free donuts aren't bad either and I love the fact that I have more free service c Fast and thorough, friendly people. I love their coffee machine. The free donuts aren't bad either and I love the fact that I have more free service coming. More

Service I was happy with my service and the wait time was minimal. My tire pressure light was on so th e service tech explained reasons for this and suggested I was happy with my service and the wait time was minimal. My tire pressure light was on so th e service tech explained reasons for this and suggested I make another apt to have it fixed. More