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Lithia Subaru of Fresno

Fresno, CA

4.9
697 Reviews
Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Subaru of Fresno, in California's San Joaquin Valley, became a part of the Lithia Motors family of dealerships in October 2011 after being acquired from Herwaldt Automotive, Inc. We have helped many people from the communities of Fresno, Madera, Clovis, Shaver Lake, Reedley and Dinuba California get into the Subaru car of their dreams. Our Subaru dealership features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2023 Outback, Forester, Legacy, BRZ, WRX, Impreza or Ascent.
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5212 N Blackstone Ave

Fresno, CA

93710

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Showing 697 reviews

August 03, 2017

Best car buying experience ever! Everyone there was great! Ed was so patient and helpful while we made up our minds - offered all the time and information we needed without us ever f More

by AthycayP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez, Ed Monson
Aug 16, 2017 -

Lithia Subaru of Fresno responded

Thank you for sharing your experience with us. We will be sure to share with the team your kind words. We look forward to seeing you in for your service needs.

August 02, 2017

Absolutely a joy We bought two cars from Ed this year, not at the same time. After our first experience we came back for more. Tremendous deal, great service, and he More

by Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson
Aug 02, 2017 -

Lithia Subaru of Fresno responded

We will be sure to share this review with Ed. Thank you for allowing us to earn your business again. We look forward to seeing you in for your future needs.

August 01, 2017

Cool dude. Very helpful and informative. Had a very pleasant experience with him and I'll recommend anyone to see him in purchasing a vehicle. Keep up with the g More

by Soklee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson, John Sanchez
Aug 02, 2017 -

Lithia Subaru of Fresno responded

We'll be sure to let your sales agent know that you left this review. Congratulations on your new car. We look forward to seeing you for your service needs.

August 01, 2017

Never again Bought a new forester for my son. The deal was done, my money was in their hands and we drove away. Then they all of a sudden needed proof my son li More

by Nonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Catarino Macareno, Mason Monson
Aug 02, 2017 -

Lithia Subaru of Fresno responded

Nonya, I apologize for your experience after the sale. Please understand that the finance company providing you and your son the 0% was the one requesting the information. We appreciate you providing the additional information so that the loan could be approved and funded. Unfortunately the lenders can request proof of residence if there is no record on the bureau that your son lived at the same address. Please call me directly or email me if you have any questions or concerns. I do look forward to trying to earn your trust in our dealership. Thank you Frank Perez Frankperez@lithia.com 559-438-6200

July 30, 2017

routine service service agents were very busy as expected at 8 in the morning, but they greeted me and acknowledge my presence, Jerry or Jeff ( sorry I forgot his nam More

by Mochi 118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was either Jerry or Jeff, sorry I forgot his name
Aug 02, 2017 -

Lithia Subaru of Fresno responded

Thank you for sharing your experience with us. We appreciate your business and know that your time is valuable. We look forward to seeing you in the futures for your service needs.

July 27, 2017

Long Wait Time Had an appointment and were told wait time would be 60 - 75 minutes so we decided not to take the courtesy shuttle home but to wait there. Unfortunate More

by 2cvlover
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't know their names
Aug 02, 2017 -

Lithia Subaru of Fresno responded

Thank you for sharing your story with us. Sometimes we can get a bit backed up. Thank you for being patient with us. We appreciate your business.

July 25, 2017

Ed Monson helped me get my new Subaru Outback. I walked into the dealership knowing not too much about the car buying process but Ed walked me through it with great patience. He got me More

by Nicholas Barbella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson
Aug 02, 2017 -

Lithia Subaru of Fresno responded

We will be sure to share this with Ed. Thank you for your time letting us know about your experience here with us. We look forward to seeing you in for your future service needs.

July 16, 2017

Service on our new 2017 Outback I had a couple of minor problems with the new car. It was pulling to the right and had a rub mark on the rear door. Since I live in Tulare I had made More

by Tulare Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek and
Aug 02, 2017 -

Lithia Subaru of Fresno responded

So glad we where able to get you in and out so quickly. We appreciate your business, thank you for allowing us to handle your service needs.

July 15, 2017

Excellent Honest and Fair Dealership. Derek was professional and worked hard to earn my business. Even called after the sale to follow up and ensure everything More

by CouzinX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Aug 02, 2017 -

Lithia Subaru of Fresno responded

We will be sure to share this with Derek. Congratulation on the purchase of your new Outback.

July 15, 2017

Appreciative Customer Salesman Chris N the best and a quality product. Service department extremely helpful in explaining options. Everyone professional and communicative, More

by TFerd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Nielsen
Aug 02, 2017 -

Lithia Subaru of Fresno responded

Congratulations on your new vehicle. We look forward to seeing you in for your future service needs. We will be sure to share this with Chris. Thanks for you business.

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