Lithia Subaru of Fresno

We bought 2 Subarus from Chris! We bought 2 Crosstreks from Lithia Subaru. Chris Nielsen was our very helpful, patient, and knowledgeable salesman. He was always positive, professi We bought 2 Crosstreks from Lithia Subaru. Chris Nielsen was our very helpful, patient, and knowledgeable salesman. He was always positive, professional, and friendly. It was a pleasure doing business with Chris. The finance people (two different guys), on the other hand, both became notably unfriendly and almost rude as soon as they realized I was not going to purchase the extended warranty. I understand it is their job to try to sell extra stuff, but their whole countenance became like an upset toddler when they realized I was not going to purchase the warranty. Barely spoke to me for the remaining time in the office as I signed the rest of the paperwork. Really unprofessional and immature, and left me feeling less excited about the purchases. Can't say enough good things about Chris though, so I will recommend Lithia because of him. And we love our Crosstreks. So Chris and the Subarus get 5 stars. The finance guys get negative 5. More

Great experience Having my new Subaru Impreza sport is amazing! I love the fact that everywhere I go people always ask me about it. I especially love that all my sons Having my new Subaru Impreza sport is amazing! I love the fact that everywhere I go people always ask me about it. I especially love that all my sons teenage friends tell me my car is “bad xxx.” I do not regret my choice at all. I feel like my car is in the spot light but besides all of that I feel safe and feel like I can drive anywhere I want to and have no worries. More

Easy and friendly Jose started us in the morning. he was helpful and friendly even when I mentioned that our car had a birthday and I would like a free car wash. Jose s Jose started us in the morning. he was helpful and friendly even when I mentioned that our car had a birthday and I would like a free car wash. Jose said Blue Storming would be ready in approx. 1.5 hours. My husband I left to do some shopping. we got his call at the correct time. We returned to Lithia and saw Blue Storming parked near the front. Inside we met with a different service. tech. He took care of us and we were out in no time. More

30,000 mile service The sales people were good. I did have to return to get me windshield wipers replaced as they were literally falling apart. I did have a low tire wh The sales people were good. I did have to return to get me windshield wipers replaced as they were literally falling apart. I did have a low tire when I went in and there was nothing in the report as to why and what the fix was. I am hoping I do not have to return with a nail in my tire. I did have to call to get an update on my vehicle. More

60,000 Service - Great service provided The Service Dept at Lithia Subaru is top-notch! Specifically, Service Advisor Luke Fisher is the best! The 60,000 service takes a long time to compl The Service Dept at Lithia Subaru is top-notch! Specifically, Service Advisor Luke Fisher is the best! The 60,000 service takes a long time to complete. Not only did Luke keep me updated throughout the day, Lithia provided a loaner car during the repair process. Since my home is an hour away from the dealership, the loaner car allowed me to do shopping while in Fresno. Another thing I like about Lithia Service Dept is that they go through each service item and provide the associated cost for each item prior to the service beginning. It is a very busy service department that is managed very efficiently. Another plus about this dealership is that the waiting areas have plenty of seating and are always clean. Even the garage area is bright and clean. Also, everyone at Lithia is friendly and helpful. I bought my Forester in 2014 from Lithia and Antonio was my salesman. He is fantastic and always says hello whenever we come in to have our cars serviced. I can't say enough good things about Lithia Subaru of Fresno. It is a great dealership! More

Problem under warranty Taken care of and I was given a loaner car to drive while mine was in for repair. Very accommodating service department. Would recommend Lithia Taken care of and I was given a loaner car to drive while mine was in for repair. Very accommodating service department. Would recommend Lithia More

Sales Experience I highly recommend Chris Nielsen at the Fresno Subaru dealership! This is the second Subaru I have purchased from him and it was the best, most painle I highly recommend Chris Nielsen at the Fresno Subaru dealership! This is the second Subaru I have purchased from him and it was the best, most painless experience ever! I highly recommend him!! More

Love your service. The dealership is efficient and very clean. The garage itself is busy and very clean also. I like the fact that there is water and/or coffee in your The dealership is efficient and very clean. The garage itself is busy and very clean also. I like the fact that there is water and/or coffee in your waiting area and all the people working there are nice and helpful. More

service My service went well. Clean and pleasant lounge area with free coffee and wifi. Staff was courteous and friendly and explained what services they perf My service went well. Clean and pleasant lounge area with free coffee and wifi. Staff was courteous and friendly and explained what services they performed on my car. More

Excellent customer service!! Welcoming, professional, and timely. Did not have an appointment and expected to spend a huge part of my day at service center. To my surprise, I was Welcoming, professional, and timely. Did not have an appointment and expected to spend a huge part of my day at service center. To my surprise, I was out within an hour!! More