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Lithia Springs Ford
Lithia Springs, GA
538 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 538 reviews
May 19, 2026
Honest service at a fair price with respectful and knowledgeable customer service. Only place I feel comfortable having my Mustang serviced. knowledgeable customer service. Only place I feel comfortable having my Mustang serviced. More
by Mr5PointOh
Employees Worked With
Jerald Sparkman
May 14, 2026
I have dealt with Richard on and off for a few years now and he always take good care of me and my needs and listens to my concerns. He got my Expedition in as promised had it checked out and found out what and he always take good care of me and my needs and listens to my concerns. He got my Expedition in as promised had it checked out and found out what was going. He called me with the information and cost and time line for repairs and stuck to it. That is hard to find now days. More
by billy.gann
Employees Worked With
Don't know the techs name but did a good job.
May 11, 2026
****Alert**** Don't fall for the "Oil Consumption Test". I did that and they had me come back twice to check my dipstick. NOTHING else!!! AND. FOR THAT, THEY CHARGED ME $200 I did that and they had me come back twice to check my dipstick. NOTHING else!!! AND. FOR THAT, THEY CHARGED ME $200 More
by Jerome Mason
Employees Worked With
A female technician and the Service manager
May 08, 2026
I truly appreciate the outstanding service I receive from my service advisor, Bennie Collins. He is my go‑to person every time I bring my vehicle in. Bennie consistently makes sure I get the best service and my service advisor, Bennie Collins. He is my go‑to person every time I bring my vehicle in. Bennie consistently makes sure I get the best service and overall experience. He is honest, fair, and always straightforward in explaining what needs to be done. What sets Bennie apart is how easy he is to contact and how willing he is to make accommodations when I’m in a bind. That level of customer care is rare, and it’s the reason I continue to return. I will absolutely keep working with Bennie for the foreseeable future. Highly recommend him and the team at Lithia Springs Ford. More
by Ewells0423
Employees Worked With
Bennie Collins
May 05, 2026
Jimmy was my Service Advisor. Very helpful and knowledgeable. Always pleasant and friendly. I recomend him when you go in for Service. Very helpful and knowledgeable. Always pleasant and friendly. I recomend him when you go in for Service. More
by mkstieneker
Employees Worked With
Jimmy
April 30, 2026
Excellent Service! Excellent Service Advisor!! Richard Smith is the best of the Best!!! I trust Richard with advising me any repairs that may be needed. He’s been my A Excellent Service Advisor!! Richard Smith is the best of the Best!!! I trust Richard with advising me any repairs that may be needed. He’s been my Advisor for many years. More
by sheila.sherer
Employees Worked With
Richard Smith
