Lithia Reno Subaru - Service Center

Very Smooth Everyone from the Service Manager, to David, to the gentleman who did the intake when I arrived were very friendly. My experience here is always good! Everyone from the Service Manager, to David, to the gentleman who did the intake when I arrived were very friendly. My experience here is always good!! More

Great service, no hassle. Easy in, easy out. We had an air bag recall and was told we didn't need an appointment. This was a red flag. But, the good news was it was not any t Easy in, easy out. We had an air bag recall and was told we didn't need an appointment. This was a red flag. But, the good news was it was not any trouble at all. More

GREAT customer service There was a recall on the passenger side airbag of my 2011 Tribeca. I called and asked for an appointment for Friday and the service rep on the phone There was a recall on the passenger side airbag of my 2011 Tribeca. I called and asked for an appointment for Friday and the service rep on the phone said no problem, bring it in first thing in the morning. My wife and I live in Susanville and decided to drive down Thursday night so we didn't have to do the drive first thing in the morning. We pulled into the lot and I went inside to the service desk. Immediate a young man asked if I had been helped. I asked him if it would be OK to drop our car off then and get a taxi to the Atlantis where we'd spend the night. He said no problem, had me drive our car into the service bay and then had the gal at the service desk call us a taxi. My wife and I are totally impressed with the friendliness and quality of customer service at Lithia. I recommend your business and crew to everyone. THANKS! More

Superior service I brought the 2010 Subaru Forester in for tires, battery, windshield wipers and alignment. The service was done when I was told it would be done. in s I brought the 2010 Subaru Forester in for tires, battery, windshield wipers and alignment. The service was done when I was told it would be done. in six hours. Service was courteous and professional. More

In + out in the time promised I really appreciated Rob's thoroughness!! He was very helpful, listened carefully, and answered all of my questions. The car service was also complete I really appreciated Rob's thoroughness!! He was very helpful, listened carefully, and answered all of my questions. The car service was also completed in the time promised. More

Very Professional Misty handled my Forester service with courtesy, efficiency, and professionalism. She is an outstanding employee and is to be commended. I hope to wor Misty handled my Forester service with courtesy, efficiency, and professionalism. She is an outstanding employee and is to be commended. I hope to work with here again. More

service is great, went for oil change & tire rotation with appointment, all done in 1 hour or less despite the beginning of remodel of service department are is great, went for oil change & tire rotation with appointment, all done in 1 hour or less despite the beginning of remodel of service department area. More

Friendly and efficient Our service advisor Marvin answered all our questions concerning a tailgate problem on our 2015 Outback - a part has been ordered. Our vehicle was ser Our service advisor Marvin answered all our questions concerning a tailgate problem on our 2015 Outback - a part has been ordered. Our vehicle was serviced and ready on time. More

10 Year old Tribeca Got my Takata airbag replaced. Surprised at how guick it they came in. All my recalls were taken care of with my oil change checkup. Got my Takata airbag replaced. Surprised at how guick it they came in. All my recalls were taken care of with my oil change checkup. More

A great dealership This is a great dealership. My purchase experience was superb and my recent service experience was also excellent! I'm glad to have such an outstand This is a great dealership. My purchase experience was superb and my recent service experience was also excellent! I'm glad to have such an outstanding Subaru dealership in my community. More