Lithia Reno Subaru - Service Center

Very helpful advisors Travis is myservice advisor and he was very helpful. He explained what services I needed to do the car and make the processs super easy and convenient Travis is myservice advisor and he was very helpful. He explained what services I needed to do the car and make the processs super easy and convenient More

Pretty Good Considering They Are Remodeling There is a lot of construction going on, but still had an on time service and expected help when needed. Will be glad when the construction is comple There is a lot of construction going on, but still had an on time service and expected help when needed. Will be glad when the construction is completed. More

Great Fast, Efficient, No Tricks. Every one is very friendly, helpful And all try to make the service i need as seamless as possible.Thank you Subaru Reno Fast, Efficient, No Tricks. Every one is very friendly, helpful And all try to make the service i need as seamless as possible.Thank you Subaru Reno More

Friendly Service was quick and the staff was very friendly. Really easy to set up appointments on-line. They did my tire rotation free, which was unexpected. Service was quick and the staff was very friendly. Really easy to set up appointments on-line. They did my tire rotation free, which was unexpected. More

fast oil change and tire rotation I had to return after leaving the dealership because they did not tighten the oil plate cover and some screws had fallen out prior to getting home. Wh I had to return after leaving the dealership because they did not tighten the oil plate cover and some screws had fallen out prior to getting home. When I got home I noticed a plastic piece hanging from under the car. I called Subaru explained what I had discovered, they requested that I come right back in. I did and they immediately reattached the plate and replaced the missing screws and clips. More

What a great service experience! I took my Subaru in for servicing and was incredibly impressed by the speed of service, the quality of service, the friendliness of the staff and the I took my Subaru in for servicing and was incredibly impressed by the speed of service, the quality of service, the friendliness of the staff and the ease of check in and check out!!! More

Good job! Travis in service and Mike the mechanic were pleasant and helpful. Travis kept me informed (we had to order a part and wait for that), and Mike was qu Travis in service and Mike the mechanic were pleasant and helpful. Travis kept me informed (we had to order a part and wait for that), and Mike was quick and pleasant with the repair. Thanks! More

Quick service My appointment was at 0800 hours. Thankfully, I arrived a few minutes early because the service center is closed and completely torn up due to constru My appointment was at 0800 hours. Thankfully, I arrived a few minutes early because the service center is closed and completely torn up due to construction and updating the building. It would have been nice to receive this knowledge beforehand, but I was directed to the temporary service center. Misty greeted me and wrote up the paperwork and advised me it would be about an hour and a half wait. She was right on the money for length of time. She is, by far, the most pleasant, knowledgeable, and helpful person working in that area. More

recall for passenger airbag I just wanted everyone in the service department to know that my friend & I were totally blown away by the over the top service from the time we broug I just wanted everyone in the service department to know that my friend & I were totally blown away by the over the top service from the time we brought in my car for the airbag replacement til the time we left. Scott was so helpful as were the rest of the people up front, everyone was so pleasant & helpful, it was a really great experience. The car was don in the time frame that they stated. They helped us with the shuttle, & when we went back to pick it up - Scott was helping another customer & another fellow (sorry we didn't get his name) asked if he could help & he went directly back & got my car & had it up front & ready to go in no time at all. Oh yes & they found that it also had a recall on a brake line, & took care of that as well & also did a complimentary inspection of the whole car, found some other things that needed to be attended too. We are impressed. Eleanor Johnson More

Courteous, receptive, prompt, efficient My first time having my Subaru (Purchased in the Bay Area) serviced locally here in Reno at Lithia. I hope not to be back anytime soon (Subaru's ar My first time having my Subaru (Purchased in the Bay Area) serviced locally here in Reno at Lithia. I hope not to be back anytime soon (Subaru's are reliable), but if I do need the vehicle serviced, it will be at Lithia. I was very pleased with the service they afforded me, inspite of the recall work they had to do on my vehicle. Thanks Lithia Subaru More