Lithia Reno Subaru - Service Center

Excellent service This was the first 6,000 mile service. The estimated time for the oil change, tire rotation, and inspection was about one hour. The service was comp This was the first 6,000 mile service. The estimated time for the oil change, tire rotation, and inspection was about one hour. The service was completed before that and I waited in a comforatble service area. The service advisor, Brandy Fallscher, was extremely friendly , informative, and made sure the whole experience was pleasant. She succeeded. A great representative for the Lithia Service Dept.. More

Great car, Awesome dealership! Everyone at Lithia Reno Subaru has been professional and nice people, as well. Evan sold me a great car--exactly what I wanted right down to the colo Everyone at Lithia Reno Subaru has been professional and nice people, as well. Evan sold me a great car--exactly what I wanted right down to the color. Misty in service was polite and professional. I want to thank everyone at Lithia Reno Subaru for finding me the right car, at the right price, and for the great customer service. More

30K Maintenance. The young lady that help us in the Service Dept. was tremendous. Totally professional and treated us with charm and efficiency. And very attractive The young lady that help us in the Service Dept. was tremendous. Totally professional and treated us with charm and efficiency. And very attractive and intelligent. More

Good service You should be cleaning a little bit of windshields. Otherwise service time waiting is good. Also they should take the time to explain what was done an You should be cleaning a little bit of windshields. Otherwise service time waiting is good. Also they should take the time to explain what was done and what needed to be done more if something is wrong. More

exceptional, as always I have a 2008 Subaru Outback and have had all major services completed at Reno Lithia Subaru. They are always up front about what they are seeing and I have a 2008 Subaru Outback and have had all major services completed at Reno Lithia Subaru. They are always up front about what they are seeing and always lay all options out before you need to make a decision. I trust them. More

Oil change Service performed on committed time. Staff was courteous and friendly. Service person clearly explained service to be performed and what services we Service performed on committed time. Staff was courteous and friendly. Service person clearly explained service to be performed and what services were recommended in the future. More

Great customer service! Once again, David Hernandez has provided exceptional customer service. He was fast, courteous and efficient. Keep up the good work David! Recommend Once again, David Hernandez has provided exceptional customer service. He was fast, courteous and efficient. Keep up the good work David! Recommending to all my friends More

Helpful people This was my best experience so far in the service department. I have had bad experiences before but now I make sure to request John Dake as my advisor This was my best experience so far in the service department. I have had bad experiences before but now I make sure to request John Dake as my advisor each time I go. He is always so nice and friendly and doesn't push you to spend any more than you can afford on service (this has happened before with another advisor). I went in for an oil change and to see if the service guys could pop on my side mirror (I had purchased the part myself but was unable to get it on). All of the service guys working that day had trouble getting the part on due to the way it was packaged together but they were able to put it back on for me. I'm assuming it took a while (waited a little over an hour - I was fine with that!) but they were kind enough to not charge me extra for the work. Overall I really appreciate how kind everyone was and how willing they were to help me. I hope my future visits are this excellent! More

Saftey recall One day several weeks ago some dark marks appeared on the passenger seat. When they wouldn't come off with a damp cloth I thought that maybe the seat One day several weeks ago some dark marks appeared on the passenger seat. When they wouldn't come off with a damp cloth I thought that maybe the seat heater had burned out and that it might be related to the safety recall. When I brought the car in for the recalled repair I pointed this out to the service representative who said she would have it looked into. She had the electrical technician check it out, who determined that, aside from the recall, there was nothing wrong with the seat heater. They then sent the car into the detail shop, who determined that they were grease stains and cleaned them up at no charge. Great service! Thank You! More

NONE. Excelent service. Mr. Paul is a professional and a great person. I recommend 100%. excellent customer service, excellent vehicle. I'm very happy. Tha Excelent service. Mr. Paul is a professional and a great person. I recommend 100%. excellent customer service, excellent vehicle. I'm very happy. Thank very much More