Lithia Reno Subaru - Service Center

Excellent Service & Time for Appointments! We have oil changes every 3 months, & John Dake is our service advisor, in which he is very good on letting us know what we need to have serviced. He We have oil changes every 3 months, & John Dake is our service advisor, in which he is very good on letting us know what we need to have serviced. He is very friendly, professional, & efficient! We have put our trust in him for years!!! More

Great customer service! always a pleasure ... staff is courteous and professional as always ... work is done right the first time ... highly recommended for servicing ... kee always a pleasure ... staff is courteous and professional as always ... work is done right the first time ... highly recommended for servicing ... keep up the good work! More

Painless Saturday Morning Oil Change Lithia Reno Subaru has a ton of great things going for it: you can make appointments on line; service people are just the right amount of friendly; an Lithia Reno Subaru has a ton of great things going for it: you can make appointments on line; service people are just the right amount of friendly; and there's an amazing used bookstore across the street where you can read or shop until you get your car back. Gonna own a Subaru for a good, long while. More

Rear Brakes Was in and out of the dealership in a little bit over an hour. Had to have my rear brakes replaced. Everything was GREAT!!!! No complaints. Was in and out of the dealership in a little bit over an hour. Had to have my rear brakes replaced. Everything was GREAT!!!! No complaints. More

Service Very nice people to do business with very friendly would recommend them to friends and family they did a good job and i'm very happy with the dealersh Very nice people to do business with very friendly would recommend them to friends and family they did a good job and i'm very happy with the dealership More

Excelent service. I feel that I can rely upon Lithia Subaru to take care of my Legacy, and that is most important to me! Fatima Lucha was helpful and polite. I feel that I can rely upon Lithia Subaru to take care of my Legacy, and that is most important to me! Fatima Lucha was helpful and polite. More

Service Department The service representative was able to fit me in, even though I didn't have an appointment. They checked the car for exhaust leaks and got my car bac The service representative was able to fit me in, even though I didn't have an appointment. They checked the car for exhaust leaks and got my car back to me within the hour. All done without a huge cost. Awesome!! More

Good Experience, But Staff Needs More Help The experience for our prepaid oil changed is good, but the only down side is the staff is short handed. Since they both check you in, deal with phone The experience for our prepaid oil changed is good, but the only down side is the staff is short handed. Since they both check you in, deal with phone calls, and take your money, there never seems to be enough on hand to get in or out quickly. My comments are not about the efficiency of the staff, but both the popularity of the dealership and their processes. Also the Service Dept area is not really as big as it should be for the agents and customers to check in/out. The waiting area is ok, but too many counters for such a small area. Basically the popularity of dealership have outgrown their facility, at least the service area. I am still happy to go back and like that they are next to REI and Costco which is where I kill time waiting for our oil changes. I bought two Subaru's at this dealership in 2016 and I would do it again. More

Very quickly done! Had my cars first oil change and tire rotation, no hassle at all, in fact they were done way sooner than I imagined. Nice job! Had my cars first oil change and tire rotation, no hassle at all, in fact they were done way sooner than I imagined. Nice job! More

Jace and Service Great Jace was very helpful again in setting my appointment for a recall and a trip safety check. He recommended replacing 2 filters which I Ok'd and all t Jace was very helpful again in setting my appointment for a recall and a trip safety check. He recommended replacing 2 filters which I Ok'd and all the work was done well and quickly!! Thank YOU Jace and your service team!!!! More