Lithia Reno Subaru - Service Center

Timely & Professional I needed an oil change and had a warranty repair issue. I spoke with Misty and she was very helpful. She told me it would take about an hour to an hou I needed an oil change and had a warranty repair issue. I spoke with Misty and she was very helpful. She told me it would take about an hour to an hour fifteen and they'd look at the loose window gasket & fix-it if possible or let me know if they needed parts, etc. My car was done in just under an hour, they were ordering the part and would let me know when it arrived so we could set a time to fix it. Misty called when they got the part just as promised. More

Efficient, Friendly and Busy Got me in and out real fast, Performed 30000 mile service. I came down for an oil change and had other business scheduled. Service adviser noted 3000 Got me in and out real fast, Performed 30000 mile service. I came down for an oil change and had other business scheduled. Service adviser noted 30000 mile service was due and assured me he could get the job done and not interfere with my appointments. Promise made good! More

Good experience My service visit was as I expected it to be. This is my 3rd Subaru Forester purchased and maintained by Lithia Reno Subaru. The appointment was conv My service visit was as I expected it to be. This is my 3rd Subaru Forester purchased and maintained by Lithia Reno Subaru. The appointment was convenient. More

Personalized Attention! We were driven to an appointment and picked up again by the dealership manager when the car was finished! The car was ready in record time. Good job! We were driven to an appointment and picked up again by the dealership manager when the car was finished! The car was ready in record time. Good job! More

Very satisfied. I trust Lithia Subaru in every way. I believe Lithia Subaru is honest in dealing with servicing my car, especially financially. I have never felt c I trust Lithia Subaru in every way. I believe Lithia Subaru is honest in dealing with servicing my car, especially financially. I have never felt cheated . More

Great service year after year. Prompt, friendly, knowledgeable service since purchasing our first Subaru in 1998. Great service year after year for both cars. Pleased that Marvin Prompt, friendly, knowledgeable service since purchasing our first Subaru in 1998. Great service year after year for both cars. Pleased that Marvin Maradiaga is back! More

Insufficient compared to other dealers You should clean the car with every service. Didn't check battery, Trans and different fluids, and several other items on your list. I know I paid for You should clean the car with every service. Didn't check battery, Trans and different fluids, and several other items on your list. I know I paid for an oil change, but Toyota and Acura check all of this. More

Outstanding courtesy, consistent professional expertise The team at Lithia Reno Subaru is outstanding for its courtesy, consistent expertise and professionalism. The staff, in particular "my" service advis The team at Lithia Reno Subaru is outstanding for its courtesy, consistent expertise and professionalism. The staff, in particular "my" service advisor, John Dake, reassures me with their outstanding service, giving me confidence to drive anywhere in my Subaru (2006! Outback) knowing I am safe and in good hands. Each and every employee is friendly, helpful and genuinely courteous - it's a welcoming atmosphere. Thank you all for being there when we need you and can count on you! More

First Service Visit The oil/filter change and inspection was done in only 1/2 hour. Great service. Marvin M. was a delight to work with. HOWEVER, I noticed when reviewin The oil/filter change and inspection was done in only 1/2 hour. Great service. Marvin M. was a delight to work with. HOWEVER, I noticed when reviewing the paperwork I was given that it was stated that car was 'dirty'. Ah, Hello...it's been snowing/raining for weeks. Now, doesn't Lithia Subaru have a car wash? I'm used to having my car serviced, and then run thru the car wash. Found it interesting that 'dirty' was noted but the time Not taken to use the car wash..!? More

Above and beyond From the moment that I walked in to the dealership for my oil change I was treated with a respectful and courteous manner. When my service was comple From the moment that I walked in to the dealership for my oil change I was treated with a respectful and courteous manner. When my service was completed the service attendant walked me to car which was in the parking lot and wished me a wonderful rest of my day. More