Lithia Reno Subaru

We were treated with respect and were not rushed to make an important decision. All our questions were answered thoroughly. Great experience and value overall. an important decision. All our questions were answered thoroughly. Great experience and value overall. More

Palmer went above and beyond to help me with my purchase. Great communication, and easy to deal with. Dealership is friendly and comfortable no high pressure from salesmen. I gave Palmer an Idea of wha Great communication, and easy to deal with. Dealership is friendly and comfortable no high pressure from salesmen. I gave Palmer an Idea of what I wanted and when I arrived he had one picked out for me to test drive. When I arrived to pick up my new car, it was like brand new and when i got ready to drive off with it the air conditioner was on and the car was nice and cool, this shows me that they care for their customers. The manager came out and shook my hand and said thank'd me for my business and said congratulations on you're new car. More

When in looking to buy a new legacy. After looking for a good deal for weeks, we finally came across Fatima Lucha who was very friendly and worked really hard to get a deal that we were gonna be comfortable good deal for weeks, we finally came across Fatima Lucha who was very friendly and worked really hard to get a deal that we were gonna be comfortable with. She knew the cars, she knew the system, she was very professional and nice. We defenally recommend shopping at Subaru because they will work with you. More

We were looking for a new Subaru Outback with the special appearance package. Cynthia Roy went out of her way to make sure that we got just what we wanted, even going to pick it up from another dealership. appearance package. Cynthia Roy went out of her way to make sure that we got just what we wanted, even going to pick it up from another dealership. Cynthia was a pleasure to work with, as we did our dealing over the phone. She was just as nice to work with once we got to the dealership. This was one of the best experiences we have had with a dealership, from the first phone conversation to the closing of the deal. Cynthia gave us a great price on our new Subaru and gave us what we wanted on our trade-in. We would highly recommend this dealership to do business with. More

I was in the market for a new car and after extensive research had settled on a Subaru Legacy. I stopped by Lithia in May 2012, to check the Legacy out in person and was greeted by Misty, who was fantast research had settled on a Subaru Legacy. I stopped by Lithia in May 2012, to check the Legacy out in person and was greeted by Misty, who was fantastic. She introduced me to Cynthia, who was equally great, friendly, knowledgeable and not high-pressure. They knew what I was looking for (I wanted a 2013) and when I came back in July, ready to buy, Cynthia made it quick and easy. Would totally recommend Cynthia and Lithia to anyone I know. More

Calin is very knowledgable about his products. He is friendly and works hard for his customers. Calin is a very good listener which is rare with sales people. If you want a great car buying experience friendly and works hard for his customers. Calin is a very good listener which is rare with sales people. If you want a great car buying experience go to Reno Lithia Subaru and ask for Calin. More

Marshall was very friendly yet professional. Took us on a test drive way out of his way to ease any concerns we had looking at cars in general. He even went out of his way to drop me back off at work. I woul test drive way out of his way to ease any concerns we had looking at cars in general. He even went out of his way to drop me back off at work. I would recommend Marshall to anyone looking to buy a new or used car. Marshall has a large amount of knowledge regarding the cars he sells. The big bonus for us when we arrived at the dealership was that no one there treats you like their prey like other dealerships. They take care of you here at Subaru. More

We were able to trade in my car, and get an older larger suv. They searched around to find us a lender, since the vehicle we bought had high mileage. Then they fixed the tie rods, and replaced a part having suv. They searched around to find us a lender, since the vehicle we bought had high mileage. Then they fixed the tie rods, and replaced a part having to do with the braking system before giving us our 'new' vehicle. The process took just over a week, but they kept in contact the whole time, and allowed me to keep the vehicle I was trading in while the work was being done. Palmer also filled the tank on my 'new' vehicle, because of the length of time we had to wait. The day it was finished I couldn't pick it up, because I was watching a friends children plus my own. We wouldn't all fit in the car, so Palmer dropped of the vehicle we purchased and picked up our trade in. We had a really good experience. They wanted to make sure everything was safe before letting us take the 'new' vehicle home. I really appreciate the attention to detail that was given, and the thoughts for our safety as well as our childrens. More

Marshall Mendez was a straight shooter, he listened to what I needed, he listened and worked with me on the package I wanted while explaining the details that were not readily apparent. He knows his prod what I needed, he listened and worked with me on the package I wanted while explaining the details that were not readily apparent. He knows his product line and he kept in communication with me as we moved through the process of actually buying my new Subaru. I would recommend Marshall to anyone who is looking to have an above average buying experience. Robert Barnes More

I was directed to Reno Lithia Subaru through the COSTCO program. I wanted to drive a Subaru Impreza before buying, but none were available. As soon as one came in, Jonathan contacted me and after driving program. I wanted to drive a Subaru Impreza before buying, but none were available. As soon as one came in, Jonathan contacted me and after driving one that afternoon we signed paperwork to purchase. We had to await delivery, which finally took place 2.5 weeks later. That day, Jonathan texted me a photo of the car along with a message that it had arrived. We drove up that afternoon and took possession of the car. The people I dealt with were extremely friendly and helpful. There was no pressure to buy. The COSTCO program is clear cut and fair to all. After taking delivery I returned for the purchase and installation of accessories. At that time I had my first encounter with the service staff and was, again, quite pleased. While waiting for the service to be completed, on a very hot day (although in an air conditioned waiting room), Randy came through and asked if anyone wanted an ice cream bar. It was delicious and really hit the spot and Randy expressed gratitude to everyone in the waiting area for their business. What a pleasant surprise! A couple of days later I stopped at a fast food place well into the evening and the steering column locked up. I could not start the car. I ended up calling/texting Jonathan as I knew he was usually up late. I was very grateful that he responded quickly and the issue was resolved and I was on my way. Now that's service...when a salesman is willing to help after hours!!! Thus I am very pleased, to date, with my Reno Lithia Subaru encounters. I look forward to a continuing relationship with this dealership as the vehicle's recurring service comes due. More