Lithia Reno Subaru

Customer service was awesome. I placed interest in an Impreza on the internet and I was emailed by Paul. He was very professional and to the point. He offered great information on what Lithia had and st Impreza on the internet and I was emailed by Paul. He was very professional and to the point. He offered great information on what Lithia had and stock and the prices; no tricks or gimmicks. When I got in contact with him and let him know when I was available to come in, he took time from his day off to show me an Impreza and introduce me to Jesse; great team work! Jesse was very helpful and very courtious during the negotiation phase. Randy saw that we had been there a while and came by to offer a snack and to thank us for our patience; great customer service! Overall I was very happy with the deal and I would recommend Lithia to anyone looking for a new Subaru. More

Jesse was such a pleasure to work with. He was very knowledgeable and helpful too. We love our new Subaru forester! Thanks lithia Reno suabru. knowledgeable and helpful too. We love our new Subaru forester! Thanks lithia Reno suabru. More

I told them what I was looking for and had the chance to drive another model at a similar price since there were no Imprezas available. After that they kept me informed every time one came in until I had a drive another model at a similar price since there were no Imprezas available. After that they kept me informed every time one came in until I had a chance to drive one. In less than a week I had what I was looking for. More

Lithia Reno Subaru was one of several stops last weekend as we began the test driving phase of our search for a new vehicle. We were originally looking for a small SUV and were interested in Subaru for the as we began the test driving phase of our search for a new vehicle. We were originally looking for a small SUV and were interested in Subaru for the Forester. At Lithia Reno Subaru we worked with Calin Varga. Calin was very professional, he listened to our needs and interests and talked with us about the Forester but he also introduced the Outback as an option (we had specifically excluded the Outback as we thought it too small for what we wanted). He asked a few questions that helped us quickly focus on models that would best suit our needs and lifestyle and he patiently addressed our questions allowing us to drive the process. He did look impatient or push for a sale, which was very much appreciated and NOT what we experienced at some other dealerships. After visiting several other dealerships and driving other vehicles we had short listed, we decided on the Outback. We moved into the price negotiation phase this weekend for the model and option package we were interested in following the recommendations on Edmunds.com. I contacted the internet service managers at several local Subaru dealerships and called Calin to let him know what I was doing and that my preference would be to buy the car from him since he had given us such great service during our test driving phase, but that it would come down to price. He was very open with me on what he could and could not do whereas others played it closer to the chest urging me to come in and sit down with them, which I was not interested in doing until I had a deal established. In a couple of hours on late Saturday afternoon and Sunday morning going back and forth with the various internet service managers and Calin, we arrived at a deal I was happy with. Calin had won our business and when we went into the dealership yesterday (Sunday) afternoon to get the purchase finalized, Calin continued to impress us. He handled the sales process quickly and efficiently and worked hard to ensure we felt very good about the process and the price we had negotiated. The final piece was getting a deal established for an older Honda van that had some problems that we wanted to trade in, which he handled as well as he handled everything else. As we drove home in our new vehicle, my wife and I agreed that this was the most pleasant car buying experience either of us have ever had. A lot of the credit for that goes to Calin and how he listened to our needs and how he worked with us throughout the entire process to make sure we were comfortbale with the process and that we would be happy with our purchase. Don’t take your chances on ending up with a random sales person (in my experience, the quality of sales people vary dramatically). Call and ask for Calin Varga. More

Great experience at Lithia Reno Subaru. Jesse Watkins was key to us buying a new 2013 Forester! We also appreciated the quality of vehicles to choose from and the professionalism of not only Jesse but a was key to us buying a new 2013 Forester! We also appreciated the quality of vehicles to choose from and the professionalism of not only Jesse but also Randy Goldman and Jozef Szuhai. Great experience! More

When I first went to Reno Lithia Subaru I was searching for a used Outback or similar. Jesse Watkins was very helpful in finding me what I really wanted, a 2012 Impreza hatchback. He pushed all the paperwo for a used Outback or similar. Jesse Watkins was very helpful in finding me what I really wanted, a 2012 Impreza hatchback. He pushed all the paperwork through very quickly so that I was able to get to work with a brand new car. I highly recommend Jesse and the entire staff here, they were very nice and helpful. More

Well the brand speaks for itself, so I'll leave that alone. I came to lithia because Paul had sold me or last outback. It was a pleasant experience then, so I was hoping for the same this time. Pleased alone. I came to lithia because Paul had sold me or last outback. It was a pleasant experience then, so I was hoping for the same this time. Pleased to report that Paul actually remembered me and my family and was just as easy to deal with as I had remembered. This time I, was also able to work with Jesse who is equally as human and real. The days is feeling bruised and beaten by car salesmen are a thing of the past. Paul, Jesse and lithia have my vote for the best place to get set up with a great car. More

We'd been car shopping for my Son - who wanted a pre-owned Subaru - for several weeks. As with any young adult, he didn't have much to spend. He'd found a few Subarus locally from private parties, b pre-owned Subaru - for several weeks. As with any young adult, he didn't have much to spend. He'd found a few Subarus locally from private parties, but neither one of us was impressed with the selection or credibility of the vehicles. I'm familiar with Lithia Subaru after living in the area for most of my life, and also through their ads in the weekly paper. Subaru, of course, is a well-known, reliable brand which I've owned, and was very satisfied with its reliability, so I was confident in my Son's choice. While visiting Lithia Reno Subaru for another reason, I spotted a Subaru Outback and decided to check it out, even though I assumed the price would be too much for my Son to afford. Jesse Watkins from Lithia's sales team offered to help and was very friendly and accommodating in the process. After picking up my Son, I returned to Lithia Subaru and, as I anticipated, my Son liked the car. We took it for a test-drive and everything appeared to be fine, except the air conditioning, which didn't seem to work. When it came time to make an offer, Jesse explained that the dealership would fix the A/C. Even so, I was skeptical that my Son's budget would allow him to purchase the car. After checking with Randy Goldman - the General Manager - Jesse returned to say that we had a deal. Needless to say, we were extremely happy with both how we were treated and with the price. Randy took the time to stop by and thank us afterward, stressing how important we were to the dealership, which was one of those "above and beyond" touches that customers rarely seem to get from any business, let alone an auto dealer. We're picking up the car today and I know my Son is thrilled. Consequently, I'm thrilled. Thank you, Jesse, Randy and Lithia Reno Subaru! More

From the moment we arrived Jonathan and Steve were welcoming, helpful, informative, and above all - no pressure! They knew their product and they compared the different models with the facts of each. welcoming, helpful, informative, and above all - no pressure! They knew their product and they compared the different models with the facts of each. When we made an offer, which was quite a bit under the asking price, we were welcomed into the office of the GM - Randy Goldman. What a genuinely friendly man and upfront about everything. My wife and I have never had an experience like this at a car dealer. If anyone is looking for a Subaru - new or used - I would recommend they check out Lithia Subaru in Reno. More

We were treated with respect and were not rushed to make an important decision. All our questions were answered thoroughly. Great experience and value overall. an important decision. All our questions were answered thoroughly. Great experience and value overall. More