Lithia Reno Subaru

Dylan was very informative about the vehicles. He answered all my questions and addressed all my concerns about purchasing a new vehicle. Joszef made the payment process quick and easy to understand. answered all my questions and addressed all my concerns about purchasing a new vehicle. Joszef made the payment process quick and easy to understand. Frank is very welcoming and checked up on us once in a while, made sure we were taken care of. All three gentlemen make for a very friendly staff and easy to get along with. The only negative aspect about my visit was the overall length of time it took to purchase my vehicle (4 hours) but my overall experience at Lithia Subaru was very pleasant. More

When we first came in we were working with Frank, and I honestly was not such a fan of him. He wasn't rude or anything, but I didn't feel like he really wanted to sell me a car and didn't really feel like honestly was not such a fan of him. He wasn't rude or anything, but I didn't feel like he really wanted to sell me a car and didn't really feel like he was all that interested in helping us, not to mention during the test drive it felt like I was driving with my dad with him telling me multiple times when to stop, go, turn, etc...I know how to drive and don't need step by step instructions. When we came back we worked with Jesse, and he was great! Very personable, very helpful, he really worked hard to find me exactly what I wanted. I probably wouldn't have bought the car that day if we had worked with someone else. Not to mention he was totally understanding with our baby who was getting fussy by the end of the whole buying process. He just had an overall nice demeanor that made the buying process as pleasant as a car trade-in and purchase can be. I also just have to mention that the guy we signed all the paperwork with at the end was awesome. I don't remember his name, but he was very personable, and I enjoyed working with him. More

I can't explain in words such great customer service Randy Goldman and Paul Bushnell gave to myself and to my family. My family and I live in California its a 6 hour drive to Lthia Subrau in Reno NV. Th Randy Goldman and Paul Bushnell gave to myself and to my family. My family and I live in California its a 6 hour drive to Lthia Subrau in Reno NV. This drive was defenitly worth our experience and would do it 100 times again. Randy Golman met our price range and didnt try and push us to spending more then we could afford which most sales dealers do and Paul Bushnell we cant thank you enough we had never seen a sales guy get a screw driver before and tighten a screw on a vehicle or try and fix a wire from sticking out of place before leaving back home. As well THANK YOU for the Pastries, Ballooons, and the full tank of gas. THANK YOU AND GOD BLESS, LEMUS FAMILY More

Great !!! Jesse's N. Carolina cordial demeanor Is a Great !!! Jesse's N. Carolina cordial demeanor Is a good fit for my personality & the transaction was efficient and almost painless. Thanks to Pau Great !!! Jesse's N. Carolina cordial demeanor Is a good fit for my personality & the transaction was efficient and almost painless. Thanks to Paul B. too. More

This was my first time buying a newcar by myself and Jesse was amazing. He was so helpful and made me feel very comfortable. I couldn't be happier w/ my purchase and the people that helped make it happe Jesse was amazing. He was so helpful and made me feel very comfortable. I couldn't be happier w/ my purchase and the people that helped make it happen! More

I went because they honored there prices and gave me the best deal that I could get on a subaru, Trade in value sucked though so wouldn't go for that. best deal that I could get on a subaru, Trade in value sucked though so wouldn't go for that. More

We specifically sought out Jesse when we wanted to do a tradein because we had confidence in his knowledge and faith that he would get the best trade in value for us. Whenever we had a problem with the pr tradein because we had confidence in his knowledge and faith that he would get the best trade in value for us. Whenever we had a problem with the previous vehicle, he was obviously upset for us. We felt he cared for us. More

This was the First Time I have ever bought a vehicle and it was very empowering for me. The experience was"OUTSTANDING" - I will highly Recommend Jessie and Lithia to my co- workers and any one else want it was very empowering for me. The experience was"OUTSTANDING" - I will highly Recommend Jessie and Lithia to my co- workers and any one else wanting to buy a car. Even the friendliness for your entire operation was something I was amazed by I must say Keep up the Great Work.. Thanks again , I love my new car, I will call her "Angel" Thanks again. Lois Johnson More

This dealership bent over backwards to help my family out when our 2011 forester was having issues that the service technical experts could not fix. when our 2011 forester was having issues that the service technical experts could not fix. More

Fatima did an excellent job with the overall sales process. I never owned a Subaru before and she went over several benefits and features associated with the 2013 legacy. She handled the payoff on my process. I never owned a Subaru before and she went over several benefits and features associated with the 2013 legacy. She handled the payoff on my trade and saved me over $500 dollars with a new insurance agent. I ended up putting no money down and walked away leasing a brand new fully loaded Legacy for a little over $300 per month. I'm glad I traded in my Honda and I'm thankful Fatima was there to make my purchase smooth and enjoyable. More