Lithia Reno Subaru

I did a bit of research on the car and options I wanted before going to the dealer. Once I was there, Jesse asked a few questions but let me determine my course of action, which deviated a bit from what I before going to the dealer. Once I was there, Jesse asked a few questions but let me determine my course of action, which deviated a bit from what I was planning. We test drove models I was interested in, went back to the office and put together a couple of choices, options and prices, made the decision, done. I am happy with the car, the price and Jesse's patience and friendliness. I felt great about the whole process. This was not my first purchase from this dealer and it won't be the last. More

I was greated by Cynthia Roy with a smile and listened to my needs and wants. She responded with knowledge, friendliness, and confidence; absoluely great! my needs and wants. She responded with knowledge, friendliness, and confidence; absoluely great! More

We were looking for a compact or subcompact SUV and looked all around Reno and online around California. My wife test drove some different models at Lithia with Murph on a Friday and we ended up comin looked all around Reno and online around California. My wife test drove some different models at Lithia with Murph on a Friday and we ended up coming back on Sunday and purchasing a 2011 VW Tiguan in perfect shape for a great price. We can't say enough about Murph's professionalism and honesty; something you don't usually equate with going out to search for a car. BEST car buying experience thus far, hands down! We will recommend Murph at Lithia Subaru to anyone we come across searching for a new or used car! Thanks! -Dan & Sarah More

My experience at Reno Lithia Subaru started with Cynthia Roy, who was a pleasure because she knows her car specs (ground clearance, horsepower, options) between models. She was very helpful in narrowing dow Roy, who was a pleasure because she knows her car specs (ground clearance, horsepower, options) between models. She was very helpful in narrowing down between 3 models I was interested in. I finally went with an Outback and she helped usher me through the sales process from driving up to driving off in mere hours (I was expecting to have to come back). She was helpful with additional parts and service quotes (remote start, yeah) and we used the time as efficiently as possible (on a Saturday nonetheless). Randy, the GM, made sure to stop in and say hello and make sure I was getting everything I needed. The parts department was quick and accurate in looking up and ordering parts I was interested in. The service department provided quotes very quickly and saved them in the system for ease of scheduling. Since the purchase I've gotten my remote start installed, which was also a seamless, communicative process. I feel like I've gotten a great car and a good dealer relationship all in one package. More

Jesse came in on his day off, worked like a dog to get us a great deal on our trade in and got us a new car at a better rate than was advertised. we will definitely be going back to get our next car for our a great deal on our trade in and got us a new car at a better rate than was advertised. we will definitely be going back to get our next car for our son next year. More

First of all, I usually loathe going to car dealerships. I never feel like the people working there have my best interest at heart. This was not the case at Lithia Reno Subaru. I had shopped around and I never feel like the people working there have my best interest at heart. This was not the case at Lithia Reno Subaru. I had shopped around and knew exactly what I wanted...I was given Mark Murphy ("Murph") to help me with my journey. All I can say is, "Wow." He was so genuine... didn't mess around with small talk, but made me feel like he was genuinely interested in my son and me and making sure we got a great deal. He not only worked hard to meet a deal I had been presented by another dealership, he gave me a better deal based on the options of the car I was interested in. It is somewhat scary, as a single mom, to go car shopping by myself. Everyone I encountered at this dealership was very friendly and non-threatening. I would definitely recommend this dealership, and Mark Murphy in particular as the salesman, to anyone interested. Debbie Bosco More

My salesman Dylan was very nice and easy to work with. Dylan got me into the car I wanted with the payments I was looking for. Overall experience was AWESOME!! Dylan got me into the car I wanted with the payments I was looking for. Overall experience was AWESOME!! More

Rob was very friendly and extremely knowledgeable about the cars we were interested in. My dad was very impressed with his intricate knowledge of the mechanical workings of the vehicle. There wasn't a thin the cars we were interested in. My dad was very impressed with his intricate knowledge of the mechanical workings of the vehicle. There wasn't a thing he couldn't answer! He was friendly, courteous, and helpful in every way possible. My mom always shops around several dealerships but she was so impressed with Rob we didn't go anywhere else. On a scale of 1-10 Rob is a 15! He is a top notch representative of Lithia Reno Subaru. We will likely return to your dealership for a future purpose. More

Calin Varga was very helpful and worked very hard to get me the exact car that I wanted. With two small children hanging off of me he was still able to make the usually stressful experience of getting a ne me the exact car that I wanted. With two small children hanging off of me he was still able to make the usually stressful experience of getting a new car very easy and fun. He really went out of his way to help. He even stayed late each time I went because I couldn't get there until after work. I recommend Calin to anyone. Just go in and ask for him since he is always there working. Thank you guys, I love my new car! More

Purchase of a new car was the best deal after shopping around. The auto ordered was delayed; but, the dealership went the extra mile to provide the ordered car from another dealer, including some options around. The auto ordered was delayed; but, the dealership went the extra mile to provide the ordered car from another dealer, including some options not ordered, and maintained the agreed upon price. Delivery of the car was accompanied with excellent instructions from the sales force. More