Lithia Reno Subaru

Awesome buying experience!! My wife and enjoyed our buying experience at the Lithia Reno Subaru dealership! "Babul" was outstanding, and very accommodating. We actually bought My wife and enjoyed our buying experience at the Lithia Reno Subaru dealership! "Babul" was outstanding, and very accommodating. We actually bought 2 cars!!! We decided on the 2015 Subaru Legacy 3.6R for my wife. We had to special order it so we could have remote start and the certain color and options that we wanted. Babul was there every step of the way to help us with whatever we needed. The brand new Legacy arrived two weeks ahead of schedule, we were very pleased to say the least. The car looks great, and runs smooth...like butter. We also bought a Subaru Impreza hatchback for our daughter, she loves it!! I would say the customer service was exceptional, and if I need another car, we'll go back and talk to Babul!! More

Outstanding Sales Experience Michael Lein helped me purchase a beautiful new car at a great price. Michael's professionalism and knowledge about the car made the sale an enjoyabl Michael Lein helped me purchase a beautiful new car at a great price. Michael's professionalism and knowledge about the car made the sale an enjoyable experience and I would gladly refer my friends to him. This was the quickest and easiest purchase of a car I have ever had; due to the preparation and leadership of Michael taking care of all the details and logistics ahead of time. Often you can spend painful hours at dealships, but this was not the case at Lithia Suburu. It was an enjoyable experience with Michael and all of the staff at Lithia where friendly and helpful. They would regularly check on me to see if I needed anything and were genuinely kind and helpful. Thanks to Andy too for his help with my financial paperwork. More

Fast and Friendly Every thing went smoothly and quickly on my warranty repair. Nice people. Nice work. I will be coming back here for future service needs. Thanks! Every thing went smoothly and quickly on my warranty repair. Nice people. Nice work. I will be coming back here for future service needs. Thanks! More

New Car Purchase I had visited the dealership a couple of times just to look around and the individuals that I dealt with (Babul Haque and Michael Romero) were very pa I had visited the dealership a couple of times just to look around and the individuals that I dealt with (Babul Haque and Michael Romero) were very patient, polite and helpful in answering the questions that I had. They took me on test drives and were not pushy about try to sell me the most expensive car. They listened to my concerns and what specifics I was concerned about. (price, size, safety, insurance costs, mileage) They also worked as a team and worked very well together to please the customer. They assured me that if I had any additional questions or concerns after the sale, to please call them and they would help me, which they did. They made me feel like a person and not just another sale. More

referals I enjoyed working with your team and Chad so much I have already referred 2 others. Subaru made a very safe car, my 2011 outback was totaled, because I enjoyed working with your team and Chad so much I have already referred 2 others. Subaru made a very safe car, my 2011 outback was totaled, because my wife was only somewhat injured she insisted we buy another, More

Truly amazing experience! Dylan Jurosovich made the purchasing experience of our new Subaru Forester most enjoyable! His "no pressure" sales tactic and knowledge of the produc Dylan Jurosovich made the purchasing experience of our new Subaru Forester most enjoyable! His "no pressure" sales tactic and knowledge of the products is a major part of the reason we purchased from the Reno Lithia Subaru dealership. The gentleman (sorry, I forgot his name) who provided us with the paperwork and documentation to finish the sale was most professional and courteous! The friendliness, cleanliness, and overall attitude presented at this dealership as well as Dylan's professionalism will definitely bring us back! More

fabulous professional service AND a fabulous car! I worked with Paul and Jesse to buy a Subaru Legacy. They could not have been more flexible and helpful. I got a great deal on a great car. I think I worked with Paul and Jesse to buy a Subaru Legacy. They could not have been more flexible and helpful. I got a great deal on a great car. I think it might be my favorite car ever! Jesse spent a half hour going over all the bells and whistles---which are many! My best car buying experience and I have been buying cars for 35 years. More

New car purchase Dylan Jurosovich was the sales person that assisted me in the purchase of my Subaru Outback; He was extremely helpful and oversaw the ordering and pur Dylan Jurosovich was the sales person that assisted me in the purchase of my Subaru Outback; He was extremely helpful and oversaw the ordering and purchase in a very profrssional and conscientious manner. I am very satisfied with the purchase and the follow up that Dylan has provided. More

1st Class Buying Experience We bought our new car in January. My wife had done her homework and were out to test-drive some cars. We had the pleasure of dealing with Colin Varga We bought our new car in January. My wife had done her homework and were out to test-drive some cars. We had the pleasure of dealing with Colin Varga as our salesman. Carlin took us around the lot and should us the two cars we were interested in with the features we wanted. We test drove both cars and Colin did a good job explaining the difference between the two. Once we decided on the Outback Colin took us on an incredible test drive showing us just what the car was capable of in the snow. Again taking the time to go over all the functions of the car. I have never had such a good buying experience, and would recommend him and the dealership too all interested. More

Bad from the start and keeps going My fiance and I visited this dealership because she wanted a newer Subaru, we went in and started looking at a nice used Subaru and Mark Murphy came o My fiance and I visited this dealership because she wanted a newer Subaru, we went in and started looking at a nice used Subaru and Mark Murphy came out started to "help" us. He seemed to have a bad attitude and couldn't be bothered because "he didn't care if he sold that car cause he didn't get commission on it, just a flat 25$" (yes he said that straight to our face) we then got passed off to Dylan Jurosovich who seemed nice up front and got us looking at a lease, we said we were interested but had to talk it over and would be back. With that he said "If you lease this car I'll through in the lifetime oilchanges" we went home and discussed it and came back the next day and got the car. we then came back for an oil change and was told there was no plan on our account, I confronted dylan and he called me a lieir to me face and swore up and down he never said it. after i started to get upset and kept climbing the ladder he finally said "it was my job to make sure it was in the paperwork when we signed it" but here's ,y problem, i dont work there, its HIS job to make sure the paperwork is correct. So my fiance bought the plan (800$ later) every time we go in for service, it takes them atleast 2.5 hrs for a simple oil change and there's always some excuse or a problem. Basically, this dealership is a pain to deal with and will not do not recommend to anyone!! More