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Lithia Reno Subaru

Reno, NV

4.6
926 Reviews
Lithia Reno Subaru is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Reno Subaru in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc. The store was named Nevada Subaru Dealer of the Year by DealerRater.com for 2013. Lithia Reno Subaru, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2012 Outback, Legacy, Forester, Impreza or Tribeca, the 2013 BRZ, a new Subaru SUV and impressive styling on the 2012 Impreza WRX STI.
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2270 Kietzke Ln

Reno, NV

89502

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Showing 926 reviews

March 11, 2023

Purchased a new 2022 WRX from Driveway. Richie Martinez was extremely helpful and went above and beyond. Would definitely buy from him again. More

by jasonrenfro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Martinez
Mar 11, 2023 -

Lithia Reno Subaru responded

We're pleased to learn that our Sales Department went above and beyond your expectations during your recent visit. We hope you continue to choose Lithia Reno Subaru for all your automotive needs.

Mar 13, 2023 -

Lithia Reno Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lithia Reno Subaru. Our team is available should you require any extra help.

March 10, 2023

Sales and Finance is where it’s at! They were fast, friendly, and fun after we ironed everything out. More

by Kawigirl75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmin Covaciu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wasiuzzaman Doha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Lithia Reno Subaru responded

Hello, Thank you for taking the time to share your review. I am pleased to read our Sales and Finance Teams were fast, friendly, and fun to work with ensuring you had a positive car-buying experience here at Lithia Reno Subaru. I would, however, like to speak with you about the 3-star rating you shared. Please send me an email with your preferred contact information so we may discuss any additional feedback you might have. I look forward to hearing from you, Randy Goldman General Manager rgoldman@lithia.com

March 05, 2023

Thank you so much, you are the most awesome person I have ever meant, I will up most send family and friends your way and tell people my experiences was with you. More

by Shoshone_22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Cowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomas Sumauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lithia Reno Subaru responded

Thank you for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at Lithia Reno Subaru. Have a wonderful day.

March 05, 2023

I had my 16 month service check. I want to let you know my dealings with Bob in the service center. He was excellent. He told me exactly what would be done. He was very friendly and More

by Lisalayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cosmin Covaciu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lithia Reno Subaru responded

Thank you for sharing this 5-star rating and review with us. We're glad to know that you were pleased with our Service Team's hard work during your visit at Lithia Reno Subaru. Have a fantastic day.

Mar 08, 2023 -

Lisalayne responded

That was supposed to say 60 month Service check.

February 27, 2023

My experience with Cosmin left me feeling like I needed to shower afterward. It was not a positive experience. More

by johnsonnj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Cosmin Covaciu
2.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Lithia Reno Subaru responded

Hello, We appreciate you taking the time to share your experience with us here at Lithia Reno Subaru. If possible, we would like to speak with you to learn more about your time with us. Please contact us directly at your earliest convenience to discuss this further. Thank you,

February 24, 2023

Very professional and helpful. Prompt and courteous service. Attentive to my situation and needs. Gave me great advice and treated me with dignity. More

by ladyjanethiele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Rodis
Feb 25, 2023 -

Lithia Reno Subaru responded

Thank you for the great rating and review. We are happy to see our Sales Team at Lithia Reno Subaru was very helpful and professional. We thank you for your business.

Feb 27, 2023 -

Lithia Reno Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

February 21, 2023

My experience with Cosmin and the other employees at Subaru was by far the best experience out of the five plus dealerships I visited In Reno. They all were very kind, patient, and helpful. Thank you fo More

by Tracie.Anne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmin Covaciu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Feb 21, 2023 -

Lithia Reno Subaru responded

Tracie, we are ecstatic to learn you had a great and easy car-buying experience at Lithia Reno Subaru. We are glad our Sales Team was kind and able to help! Thank you for your business and feedback, we welcome you back anytime.

February 20, 2023

I had a great experience - he made everything as simple as possible and was extremely helpful! More

by Monica
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cosmin Covaciu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Lithia Reno Subaru responded

Hello Monica, we are ecstatic that you had a simple and helpful experience with our team. We appreciate you taking the time to write this 5-star review and if there is anything else you need, please reach out to us at Lithia Reno Subaru.

February 19, 2023

After signing the contact we had to make a change, management and Michael were very kind and understanding, and even though it created more work redoing the papers, they were so professionals and tre More

by Fatima A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Lithia Reno Subaru responded

Thank you very much, Fatima, for taking the time to share your experience with our Sales Team. We are delighted to learn they were accommodating, patient, and professional, and also could provide you with a pressure-free car buying experience. We couldn't ask for a better review than that. We hope you love your new vehicle. If there is anything else we can help you with, please don't hesitate to let our team at Lithia Reno Subaru know. Have a wonderful day.

February 17, 2023

I took my car in for service and Bob was very helpful. He took time to explain everything to me and I was able to use a coupon for the service. More

by Momma M
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob
Feb 18, 2023 -

Lithia Reno Subaru responded

Hello, we are pleased to see our Service Team was helpful and provided you with a nice experience. It is great to know everything was explained and that you were able to use a coupon for the service as well. Thank you for this great review, please let us know if there is anything else we can help you with at Lithia Reno Subaru.

Feb 20, 2023 -

Lithia Reno Subaru responded

Hello, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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