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Lithia Reno Subaru
Reno, NV
926 Reviews
Lithia Reno Subaru is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Reno Subaru in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc. The store was named Nevada Subaru Dealer of the Year by DealerRater.com for 2013. Lithia Reno Subaru, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2012 Outback, Legacy, Forester, Impreza or Tribeca, the 2013 BRZ, a new Subaru SUV and impressive styling on the 2012 Impreza WRX STI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 926 reviews
March 25, 2020
Why I would buy again at this dealership.. I have been treated great from the day of sale.. Even the Store manager ( Randy ) came out to meet me.. Then the Salesman was great and even follow I have been treated great from the day of sale.. Even the Store manager ( Randy ) came out to meet me.. Then the Salesman was great and even followed up with me.. Now the Service Department been very helpful, I'm very greatful for all the help they gave me.. When I bought my car, I was selling cars at another dealer ship.. That's how much I liked my Outback.. More
by leej4u
March 02, 2020
Awesome - very easy Very good customer service. Excellent sales personnel. Finance person was very creditable. Everyone made my experience smooth. I would recommend Very good customer service. Excellent sales personnel. Finance person was very creditable. Everyone made my experience smooth. I would recommend Lithia Reno Subaru to anyone. More
by gclarice
February 24, 2020
German of Lithia Reno Subaru was great! He was helpful, easy to work with and gave us a great deal. and because of him, we are recommending him to our family and friends. A++ job!!!!!! easy to work with and gave us a great deal. and because of him, we are recommending him to our family and friends. A++ job!!!!!! More
by Ranada Family
Employees Worked With
February 24, 2020
Just bought an 2020 ascent today . Michael our sales rep was friendly, helpful and gave us a great deal couldn't of asked for anything more . I'm giving Michael 5 stars , great guy . was friendly, helpful and gave us a great deal couldn't of asked for anything more . I'm giving Michael 5 stars , great guy . More
by charlesfrank715
Employees Worked With
February 17, 2020
Babul our sales rep was amazing, we have had nothing but pleasant experience with him. SUBARU goes above and beyond to make sure their customers are satisfied and that they get the best price that’s right f pleasant experience with him. SUBARU goes above and beyond to make sure their customers are satisfied and that they get the best price that’s right for them. More
by Jessicat
January 29, 2020
My first Subaru. Very satisfied with my purchase, will be coming back for my next new car and I would recommend to my friends and family! coming back for my next new car and I would recommend to my friends and family! More
by Dp.07
January 27, 2020
Interesting after-the-sale experiences.. Our second purchase went far better than our first with Lithia, until a couple details arose. First, I was told by our sales rep that I would be able Our second purchase went far better than our first with Lithia, until a couple details arose. First, I was told by our sales rep that I would be able to include my wife on the registration with DMV, even though she was not there at the time of sale. When we arrived at the DMV, and had our DRS faxed to them (hadn't been mailed yet), when I asked the rep to add my wife, I was told that could not be done, as she can not change the DRS received by Lithia. When I texted both our rep and the internet sales manager, I thought I'd hear back. As of this typing, I have not. Second, about a week after our purchase, I received a check for $150 from Lithia, apparently for "over-payment"? I was happy, went and cashed it, and then, was contacted by my bank that it was returned, as it needed two signatures. Though it's not in front of me right now, I seem to recall it being made out to me only, and had one Lithia signature, as it was for below the amount that would require two. This one will be interested to research later on today. Sometimes, a business relationship is all in the details..... Now, after speaking with Randy/GM, I am told the check was sent in error, that the money was not mine, though they will reimburse me the NSF fee. Lithia, you had three WEEKS from the time of issue to the time of my cashing the check to contact me and say it was no good/return it/destroy it, and you did not. And to not even offer a comp oil change for my frustration is, in my opinion, an uncaring move. More
by pinkies4
January 10, 2020
about the person that helped me her name is shelley thomas . the person that helped me was shelly Thomas she did a great job helping me....she was very good I would recommend her to anyone looking for the right the person that helped me was shelly Thomas she did a great job helping me....she was very good I would recommend her to anyone looking for the right car.... More
by lsweetie
Employees Worked With
Shelly Thomas
January 09, 2020
They go out of their way to get you in the car you want. I would recommend this dealer to anyone in the area. They try very hard to meet your needs and get you the vehicle youll be happy with. I would recommend this dealer to anyone in the area. They try very hard to meet your needs and get you the vehicle youll be happy with. More
by stacyboy68
Employees Worked With
January 06, 2020
Had a wonderful experience shopping for a crosstrek. No pressure; the transaction from start to finish was smooth, no nonsense . Amos was an amazing salesman, pressure; the transaction from start to finish was smooth, no nonsense . Amos was an amazing salesman, More
by Rajani
Employees Worked With
Amos Womble
