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Lithia Nissan of Fresno - Service Center

Fresno, CA

4.7
446 Reviews

446 Reviews of Lithia Nissan of Fresno - Service Center

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November 19, 2019

It was quick and efficient Quick and efficient suggested Nissan services. I denied it for now. I received oil change, air filter and tire rotation. I asked for the more expensiv More

by STRATEGICCARESOLUTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Lithia Nissan of Fresno responded

We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

November 19, 2019

Very good customer service.very cooperative staff. Very cooperative and friendly staff.Fast and quality service.Negotiable sales persons.very Cooperative managers.very cooperative finance Manager.v More

by SURINDERSANGHA043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None, Kamal Bahia, Ruben Castano, Michael Giusti, Jim Mendoza, Kirk Kirkland, Ruben DeJesus
Nov 27, 2019 -

Lithia Nissan of Fresno responded

We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

November 19, 2019

Awesome As ALWAYS!!! Service writer, management, shuttle driver, everyone was great!! Friendly, professional, fast, dependable! Thank you again for another pleasant experi More

by Lady M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Lithia Nissan of Fresno responded

Thank you for the kind words! This is the type of experience we strive to deliver for each and every visitor to Lithia Nissan of Fresno! We sincerely appreciate your business and hope to see you down the road.

November 18, 2019

Brief and thorough I was Greeted immediately and everyine was Very friendly. Quick and comfortable. Everyone was very clear in what was going to happen. Nothing needs to More

by thelysa13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Kirby, Rodney Rosenberger
Nov 19, 2019 -

Lithia Nissan of Fresno responded

Thank you for taking the time to share your Lithia Nissan of Fresno experience with us and others. Our team is dedicated to delivering experiences just like this one, so it's always an encouragement to hear how our efforts are benefiting your satisfaction. We look forward to serving you again.

November 18, 2019

Amazing I have been a customer for over 10 years they do and will always have the best customer service! They go beyond your expectations. Very friendly! More

by ELENA_GARCIA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Lithia Nissan of Fresno responded

Elena, thank you for the review! We're happy to hear that you enjoyed your experience with us. We look forward to doing business with you in the future.

November 17, 2019

Great service Lithia Nissan of Fresno takes great care of me every time I have gone there ! All of their staff is also very helpful no matter if they have checked u More

by MARGARETDOMINGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kirby
Dec 12, 2019 -

Lithia Nissan of Fresno responded

We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

November 15, 2019

Light is out An appointment was made to replace a light. Was informed that it wasn’t just a bulb but a part containing many components. Will wait until another l More

by BLuidqltr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Lithia Nissan of Fresno responded

We appreciate you taking time out of your day to leave a review. Let us know if there is anything else you may need, we're always happy to help!

November 15, 2019

Bad attitude and lack of information I was told my truck would be ready at 245. Your driver picked me up at 230 and brought me to the service center where I continued to wait for over an More

by RFARMER1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Larry Kirby
Dec 12, 2019 -

Lithia Nissan of Fresno responded

Thank you for taking the time to provide feedback. We would appreciate the opportunity to speak with you further and address any concerns that you might have. Please give us a call at (559) 435-3500 and we’ll connect you with a manager.

November 13, 2019

Not happy with effort given I needed a vent that was not blowing in my backseat fixed. It sits right beside the other one. I mean there may be an inch between them if that! I pur More

by FEATHERDNCER5678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tanner Lawson
Nov 25, 2019 -

Lithia Nissan of Fresno responded

We appreciate the feedback. There are many different aftermarket warranties available and each provides a specific level of mechanical coverage. While we are happy to work with non-factory warranty companies, coverage is limited to what the warranty company will authorize, regardless of whether it's a repair (if possible) to a failed component or the replacement of a failed component. If you purchased the warranty through our store and you'd like to review the coverage as well as your concern in more detail, I would be happy to personally assist you - Jason Lowery, General Sales Manager (559) 435-3500

November 12, 2019

Great Because everytime I go for my service always have a great experience. Evan was wonderful very friendly. I just which you had a currency car wash. More

by FIRSTIMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I thought his name was Evan
Dec 12, 2019 -

Lithia Nissan of Fresno responded

We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

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