Lithia Nissan of Fresno

UNPROFESSIONAL AND DECEPTIVE SALES STAFF AT LITHIA NISSAN O On August 13th, my husband and I went to the dealership to purchase a used van. Before seeing the van on the lot, we talked with the sales staff by p On August 13th, my husband and I went to the dealership to purchase a used van. Before seeing the van on the lot, we talked with the sales staff by phone about the amenities and purchase price. We had a verbal understanding by phone that we would purchase the van for the telephone agreed price and made an appointment for the next morningto see and drive it. The sales staff was asked by us again that we were agreed about the selling price before starting the paperwork for the purchase and registration. We were not financing the car but was asked far too much personal information than was not necessary for a cash purchase. Then, the salesman came back into the office with an offer to purchase an expensive lifetime oil change warranty which we declined to him 3 times. Now, we have invested 2 ½ hours of our morning and ready to complete the purchase when a different sales person came into the office and told us we needed to pay an additional $1000.00 to purchase the van, although we had asked several times throughout the process that we were all agreed on the price. At this point we were so frustrated with the whole drawn out procedure, the rudeness and insult to us, that we told them they were very unprofessional and offensive to our intelligence and we left the building. We will never deal with Lithia Nissan of Fresno again! More

I love my new car Salesman and finance manager were very helpful. I have the car I wanted at a good price. Great service! Salesman and finance manager were very helpful. I have the car I wanted at a good price. Great service! More

Overall good Overall the services were good. Friendly dealer that worked with me during mh several test drives of different vehicles. I was able to compare the pro Overall the services were good. Friendly dealer that worked with me during mh several test drives of different vehicles. I was able to compare the pros and cons of the several vehicles I drove. More

Awesome! Brought vehicle due to recall notice Joe Linder is Awesome! Paper work done fast and asked me if there was anything else he could help me with! Ready for me at scheduled appointment time Joe Linder is Awesome! Paper work done fast and asked me if there was anything else he could help me with! Ready for me at scheduled appointment time and service completed sooner than expected. More

Pleasant! Grateful for your shuttle service! Service. By the way, Joe, does my Nissan Sentra gave a cruise control? If not, what will it cost to have one added? Thanks. Service. By the way, Joe, does my Nissan Sentra gave a cruise control? If not, what will it cost to have one added? Thanks. More

Service I was very impressed with the service and friendliness of the staff. Nice and cool area to sit and wait for my car to finish and had some coffee as we I was very impressed with the service and friendliness of the staff. Nice and cool area to sit and wait for my car to finish and had some coffee as well! More

An Extraordinary Salesman I traded in a perfectly good 2014 Rogue for a 2016 Rogue just because Sergio Mejia again was a magnificent salesman. The service that he gives is bey I traded in a perfectly good 2014 Rogue for a 2016 Rogue just because Sergio Mejia again was a magnificent salesman. The service that he gives is beyond compare. Taylor was great also. More

AMAZING CUSTOMER SERVICE Brandon Pandukht is absolutely the only reason we bought our Nissan at Lithia. His attitude was exceptional! Every discussion was like talking with fa Brandon Pandukht is absolutely the only reason we bought our Nissan at Lithia. His attitude was exceptional! Every discussion was like talking with family and he made us feel as if he cared about the outcome of our situation. He went way beyond the call of duty and gave us a new appreciation for what a factory service center should be like. There aren't enough stars to rate our experience. GIVE THIS MAN RAISE, RAISE, RAISE! More

Over and above! Brandon helped me immediately at the end of the day on Friday to resolve an open recall while I waited to allow me to sell the vehicle that night! Tha Brandon helped me immediately at the end of the day on Friday to resolve an open recall while I waited to allow me to sell the vehicle that night! Thank you! More

Great experience Sales person was great great service very knows her product very good I will recommend her very well it was great experience at the dealership Sales person was great great service very knows her product very good I will recommend her very well it was great experience at the dealership More