Lithia Nissan of Eugene
Eugene, OR
Filter Reviews by Keyword
By Type
Showing 323 reviews
Good car lot Sales rep was kind and thoughtful for our needs. Gm was also considerate. Financial guy was the same. Ask vehicles on the lot are super clean, and Sales rep was kind and thoughtful for our needs. Gm was also considerate. Financial guy was the same. Ask vehicles on the lot are super clean, and gone through to make sure they are in excellent condition More
Happy to be home Jon was very good with us. He knew we were out of town and they worked hard to get us back on the road. Which they did . Jon was very good with us. He knew we were out of town and they worked hard to get us back on the road. Which they did . More
Fast friendly service The guys in the service department always do a great job. They are able to get me in and out quick. The guys at the service counter always seem to be The guys in the service department always do a great job. They are able to get me in and out quick. The guys at the service counter always seem to be ina great mood. More
Good customer service Quick, friendly, staff great, James did a great job on the phone . So we left the Lithia store in Klamath falls that wasn’t so great & drove 200 miles Quick, friendly, staff great, James did a great job on the phone . So we left the Lithia store in Klamath falls that wasn’t so great & drove 200 miles to Eugene and had a much better experience. So glad we made the drive . I would give James Hunt a 10 . We could not get the Klamath Falls store to work with us at all . More
Had my truck serviced under warranty What a crock of #*%~ the warranty is! This place not only replaced the whole part do to a plastic clip breaking it was not covered under my warranty d What a crock of #*%~ the warranty is! This place not only replaced the whole part do to a plastic clip breaking it was not covered under my warranty do to being plastic. The warranty center mislead me and told me I had to tow the car to a Lithia dealer, 94 mi from my home. They did not cover the tow. They also gave the truck back without vacuuming the truck, heater vent hanging down under steering column. So unhappy with the whole experience. Guys in service department were very nice but what a crap company. More
Happy with the Rogue I really like the 16 Rogue I purchased from Lithia Nissan. The only thing I can say I would have liked to change with my experience is dealerships al I really like the 16 Rogue I purchased from Lithia Nissan. The only thing I can say I would have liked to change with my experience is dealerships always ask How the customer can do to meet the customers parameters of the deal. You would think the dealership would do more adjustments on their end to meet the customers parameters. I understand that they need a profit but sometimes i think they can help the customer a little more. All in all I am happy with my deal and my Rogue. Thank you PS. Steve did a great job working with me. More
Professional and efficient This was the 4th vehicle I purchased from this dealership in the past 10 years and I have always been impressed with their customer service, efficienc This was the 4th vehicle I purchased from this dealership in the past 10 years and I have always been impressed with their customer service, efficiency and respect. Thank you once again for a great car and great experience. More
Best buying experience I have ever had. Not your typical run We were looking for a specific make and model and found it on the internet. After a phone call with the sales department, we decided to drive there... We were looking for a specific make and model and found it on the internet. After a phone call with the sales department, we decided to drive there... It was a 3 hr drive from Longview, WA. Upon arrival we were greated and recieved nothing but the best experience weve ever had at a car lot. Everyone from the General Manager, Sales Manager, Finance Manager, Salesman and Lot Attendants were all wonderful. The experience was so Great we will contact them when we are in the market again and will glady drive 3 hrs to do business with them. I will recomend them to everyone. It is worth the drive!! More
Service My family has been getting service, and also purchasing on all our vehicles since 2000. I would, and do, recomend Lithia Nissan for work on any car! My family has been getting service, and also purchasing on all our vehicles since 2000. I would, and do, recomend Lithia Nissan for work on any car! More
They made it an unbelievably easy and enjoyable experience. Billy made the purchase easy and with no stress. We would definitely recommend him to anyone looking to buy a vehicle. We are extremely happy with our Billy made the purchase easy and with no stress. We would definitely recommend him to anyone looking to buy a vehicle. We are extremely happy with our purchase and how we were treated. More