Lithia Nissan of Eugene

My purchase experience at Lithia Nissan Eugene Oregon My purchase of a Nissan Leaf would not have been possible without the help of Steve Herron. I had many questions and he answered them honestly and cle My purchase of a Nissan Leaf would not have been possible without the help of Steve Herron. I had many questions and he answered them honestly and clearly. due to a family emergency ,I had to postpone my time at the dealership. Steve stayed in touch and did not badger me. he suggested sites to get info on the car and answered all my new questions. It was almost 3 months until my mother was well enough for me to return to the dealer. I appreciated Steves patience and respect for distance during my moms recovery. Although he told me everything already, We both sat down and reviewed all the information .before we went to see Tanner Dougherty. Tanner reviewed all financial document's .and suggested the extended warranty in a way that made great sense. I am so happy with the way I was treated by both of these employees. I would not for a second hesitate to recommend. this dealership and make a future purchase there. Sincerely, Boris Dunkel More

quality and speed- nice combo I took our Nissan Rogue in for a drop in oil change and point check.. great experience... all in all-wonderful service and quality work!!!! I took our Nissan Rogue in for a drop in oil change and point check.. great experience... all in all-wonderful service and quality work!!!! More

Salesperson was a typical turkey vulture I love Nissan products! It is a great car manufacturer, but the service I received was worst than poor. I felt manipulated and was treated bad. I wish I love Nissan products! It is a great car manufacturer, but the service I received was worst than poor. I felt manipulated and was treated bad. I wish I had gone to Kendall where I always received an honest and caring customer service. My experience at Lithia Nissan was a joke compared to the one I had previously experienced at Kendall. I hope that their service department is better than their sales department! More

Best Altima price around! Was looking for a first car. Found an amazing deal on a lease for a Nissan altima. Got the sv version, wish I paid the $20 extra for the sl. Either wa Was looking for a first car. Found an amazing deal on a lease for a Nissan altima. Got the sv version, wish I paid the $20 extra for the sl. Either way, great customer service, despite the horrible wait, and great car. Avg 40 mpg on the highway at 65 mph. Better than expected. Very comfortable, very affordable. Love the car. Thanks. More

Lithia Nissan service department We've purchased 6 vehicles from this dealership over the years. What keeps us coming back is the service department, in which we have complete trust. We've purchased 6 vehicles from this dealership over the years. What keeps us coming back is the service department, in which we have complete trust. Once you buy a car, you'll likely never deal with true salesperson again, but you will deal with the service department for years. You can trust these guys to do the work right. JJ Lawson is just a super guy, as is Ken Anderson, but I think he moved to another dealership. More

A great place to buy from. After looking on the internet for the car I wanted I found it at Lithia Nissan. It was at the right price and right mileage. I sent an email and the n After looking on the internet for the car I wanted I found it at Lithia Nissan. It was at the right price and right mileage. I sent an email and the next day called in to take a test drive. My salesman ( Colt J.) was very nice and gave me a very reasonable deal when I went to purchase. Although getting to the financing took some time to get to it really wasn't a bad experience, they have a very nice lobby with a T.V. and free coffee. When I did get to the financing guy (Tanner D.), It was one of the quickest I have been through. The Lithia Nissan team did a good job and I will do business with them the next time I need to make a car purchase. More

Purchase of a 2010 Honda Nissan My better half had totaled her car in an accident (luckily, she was not injured) and we began the perilous journey to look for another car. She had My better half had totaled her car in an accident (luckily, she was not injured) and we began the perilous journey to look for another car. She had spent a couple of days looking for cars on her own. She was interested in getting a hybrid, particularly a Toyota Prius. Most of the used Prius' were for sale up in the $11K to $13K range. Our plan was to stop at Lithia Nissan of Eugene to test drive a Honda Insight for a sale price of $9,800 that had been marked down from $10,800. We would then head up to Portland to look at Prius' for sale in the big city. We took the Honda Insight for a test drive with their salesman Steve Herron. The car ran fine and since the price was less than $10,000, I thought that we might keep this on our list to consider. Steve said that they could offer credit terms and asked if we wanted to have a credit check run. As he was getting our credit information, he asked if we would be interested in putting in a counter offer. I told him that we would be driving up to Portland to check on other cars and that I would just give him an unrealistic offer. He asked what would be the offer. So, I told him that was simply an offer to keep us from driving up to Portland and not a real offer - $8,000. He dutifully took the offer back to the "general manager" (I've always wondered if that person actually exists) and came back with a counter offer of $9,500. That was certainly not enough to keep me from driving up to Portland. Since my better half was interested in the car, she countered with $8,500. Steve took that price back to the mythical general manager. At that point, another Lithia employee came back with a counter offer of $9,300. That still wasn't enough. Then, surprisingly, he suggested that we split the difference between $8,500 and $9,300 for a sale price of $8,800. So, at that point, we took the deal. What impressed me about Steve Herron and the other Lithia employees was the manner in which they approached "two birds in the hand" rather than two birds out in the bush of Portland. I was also surprised at how far they came down in price on the car. Here's a hint about negotiating. The Lithia dealership is located half a mile from the University of Oregon's Auzten football stadium. These sales people are avid Duck fans (Steve - to his credit is a graduate of OSU). I somewhat deliberately my bright orange Beaver sweat shirt to go shopping for cars that day. So, you might want to wear the colors of OSU - orange and black to throw them off their track. More

Great Experience Working with James was a great experience for me in purchasing my first car. He was able to help me find and buy a car all through talking on the pho Working with James was a great experience for me in purchasing my first car. He was able to help me find and buy a car all through talking on the phone. I live a couple hours from Eugene and had no way of getting there to take a look around. James answered several of my and my parent's phone calls throughout a period of about two weeks. He was very helpful and patient with each call. It's safe to say that I had a great first experience purchasing a car. No complaints here! More

This was my first experience buying a car, and it was definitely a good one. I felt like I was treated fairly throughout the process, and I was given a great deal on the car. Steve was very thorough in e definitely a good one. I felt like I was treated fairly throughout the process, and I was given a great deal on the car. Steve was very thorough in explaining and showing the different features of the vehicle during the test drive, and showed me other vehicles of the same model, with different options available. We ended up staying well past closing time, but I didn't feel like I was being rushed or pressured into anything at any time. I ended up purchasing the car that night, as it was everything and more that I was looking for, and at a price cheaper than I thought I would have realistically paid. Even after buying the car and having no further commitments to Lithia (I didn't do any financing), Steve called me to see how I liked my car, and made himself available if I have any questions on its features. This was a great car-buying experience! Steve and Lithia definitely have my recommendation and future business! More

Wonderful experience. Would definitely recommend to friends and family. My salesman was Jordan McCray and he treated me very well and seemed to know his stuff. friends and family. My salesman was Jordan McCray and he treated me very well and seemed to know his stuff. More