
Lithia Nissan of Eugene
Eugene, OR
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Courteous, complete car care I ate way too much popcorn while waiting. My other complaint was that I brought the past two days editions of the Register Guard so I could catch up o I ate way too much popcorn while waiting. My other complaint was that I brought the past two days editions of the Register Guard so I could catch up on local news, but I didn't even finish one of them because the service was too fast. This wasn't even a scheduled service appointment - it was a "drop in" for an oil change. Other service needs were identified and resolved. More
Friendly and fast service My car alternator died and took my battery with it on a Wednesday night. I took my car in Thursday morning, without an appointment, and had my car ba My car alternator died and took my battery with it on a Wednesday night. I took my car in Thursday morning, without an appointment, and had my car back before the end of the work day. More
The staff are a great group of people. This is my second Maxima that I have purchased through Lithia Nissan of Eugene. Every one has always treated my wife and I like family. There was a This is my second Maxima that I have purchased through Lithia Nissan of Eugene. Every one has always treated my wife and I like family. There was a problem with my 2017. The service staff got to work on it right away. The people from the factory were involved also I believe. The problem was identified and a new part expedited to Eugene, installed and working great. My wife and I love our 2017 Nissan Maxima "Platinum ". Thanks guys you are great. You take care of your customers in a first class manner. Herb and Judy Koppermann We would like to have this shared with the Eugene staff if possible. More
Best car buying experience ever! My experience purchasing a new Nissan Altima SR was a pleasure due to the salesperson Steve Herron. Steve was a great listener and did his very best My experience purchasing a new Nissan Altima SR was a pleasure due to the salesperson Steve Herron. Steve was a great listener and did his very best to get me into the car that I wanted for such a good price. He valued my trade in and gave me the best deal on my new car. He called me after the sale to make sure I was doing well with my car and to see if I had any questions. He truly wanted me to be so happy with my purchase which I am! I would definitely recommend Lithia Nissan of Eugene to my Family and friends. I am looking forward to a great relationship in the future with this dealer. More
Nissan service The service department recognized me and welcomed me personally. My car was immediately taken in for service. The charge for this routine service was The service department recognized me and welcomed me personally. My car was immediately taken in for service. The charge for this routine service was very reasonable. More
Absolutely awesome experience Inbox; Sent Items I have never been treated with MORE respect as a person, or a Inbox; Sent Items I have never been treated with MORE respect as a person, or a customer, then when I got to Lithia Nissan yesterday, after my wife & I left the other dealership across town. Ricardo Mora (our sales person) had a good working knowledge of the Dodge trucks I wanted to see, & really took the time to find out my needs. As well as teach me how to use the new features on the truck, that I was not use to. We found the perfect truck for my wife & I there, (the 2010 Inferno Red Ram 1500 Quad Cab 4X4 w/34k less miles), (then the truck deal I had going on at the other dealership, that wasted 3 WEEKS of my time) & with the help of Dennis the Finance manager, they had my truck, approved & financed through my pre-approved lender (that I wanted the whole time, from the other dealer), & Dennis had it all done before my wife & I sat down in his finance office. We are very happy that we found Lithia Nissan on car guru's. Turns out my nephew bought his car at Lithia Nissan 4 yrs ago, & we didn't even know it until we brought our new truck home for him to see. Thank you again Lithia Nissan, for an absolutely wonderful experience. Joe B More
excellent Very happy with the sales experience from start to finish. Steve went out of his way to mail me the cell phone charger I left in my trade in. Thank yo Very happy with the sales experience from start to finish. Steve went out of his way to mail me the cell phone charger I left in my trade in. Thank you Steve !!!!!!!!!!!!!!! More
Service that's worth the trip We drive over to Eugene from Florence for service here - it's worth the trip. Always taken on time and completed when promised. Everyone is courteou We drive over to Eugene from Florence for service here - it's worth the trip. Always taken on time and completed when promised. Everyone is courteous and pleasant, the waiting room is comfortable and the pop corn is great. We can always depend on great service and having it done right the first time! More
Dealership rating Great experience. Courteous and thorough. Always a happy face. Prompt , no nonsense service. Always a pleasure to come in for an oil change. W Great experience. Courteous and thorough. Always a happy face. Prompt , no nonsense service. Always a pleasure to come in for an oil change. Will be back again. More
Best car buying experience I've ever had Went in knowing our deal might be difficult. Was treated professionally by Jordan, Dennis and all the staff. Even got to meet the General Manager. Went in knowing our deal might be difficult. Was treated professionally by Jordan, Dennis and all the staff. Even got to meet the General Manager. Fast, forthright deal with no hidden kinks. Thank you again for making this happen. More