Lithia Nissan of Eugene

No better service dept. As always JJ took really good care of me and my car, it is so nice to have people who REALLY care about taking care of the customer. As always JJ took really good care of me and my car, it is so nice to have people who REALLY care about taking care of the customer. More

Efficient, helpful and awesome! The sales and finance team worked well together and the entire process was very efficient. Sales team was friendly, attentive, and knowledgeable about The sales and finance team worked well together and the entire process was very efficient. Sales team was friendly, attentive, and knowledgeable about the vehicles. The finance team was quick, knowledgeable and able to run comparisons of payments with different down payment amounts; as well as lease vs purchase. I highly recommend the Lithia Nissan team! More

They Didn't Laugh Great service! Mike was very helpful and only smiled when he explained to me that my key fobs, that had been pretty much nonfunctional for several mon Great service! Mike was very helpful and only smiled when he explained to me that my key fobs, that had been pretty much nonfunctional for several months, was due to me having the batteries in upside down. I wouldn't have been able to keep a straight face. 😊 More

What you should expect from a dealership Service dept is very knowledgable and informative Good to know there still is a dealership working to keep customers as a repeat customer Thank yo Service dept is very knowledgable and informative Good to know there still is a dealership working to keep customers as a repeat customer Thank you More

Top-notch service I always leave Lithia Nissan amazed at the service I received from start to finish. J.J. Lawson sets the tone and everyone else follows suit. They t I always leave Lithia Nissan amazed at the service I received from start to finish. J.J. Lawson sets the tone and everyone else follows suit. They take excellent care of my car and I am grateful. More

felt stranded I brought my car in for it's regular oil change. Since i didn't want to wait I dropped it off in the morning before work, I was given a courtesy rid I brought my car in for it's regular oil change. Since i didn't want to wait I dropped it off in the morning before work, I was given a courtesy ride to work. Now given I had dropped off my car and had no transportation that day I was extremely disappointed that I wasn't picked up from work at the end of the day so I could pick up my car. That makes no sense. I asked the driver who gave me the ride to work and he got off work before I needed picked up, he got off at 4:00 and I couldn't leave earlier than 4:30 and he did not offer any solution. I thought I could find my own ride from a coworker but others had things to do and places to be and at the end of the day just want to go home. Otherwise, as far as I can tell, all went well. More

Mis-representation by salesman We called before driving 300 miles to see the car we wanted. Salesman told us it was perfect except 2 small rock chips. He lied. The interior was in We called before driving 300 miles to see the car we wanted. Salesman told us it was perfect except 2 small rock chips. He lied. The interior was in shambles. More

Left air filter cover unlatched more than once! Be careful and check your engine compartment every time you get oil service. I have an 05 Altima that has life oil change on it. It seems to me that t Be careful and check your engine compartment every time you get oil service. I have an 05 Altima that has life oil change on it. It seems to me that they take less care while servicing older cars. The first time my mechanic discovered that the air filter compartment was not secure and today I had my oil changed and checked when I was at Safeway and sure enough it was unlatched again! About 8 years ago the oil pan cap came off and all our oil drained out while we were on a trip. Nissan paid for the services, but still they need to make sure they take the same care while servicing older vehicles. I paid for the lifetime oil change service and I shouldn't have to stress every time I take it there. More

Thank you Lithia! JJ Lawson is always extremely helpful and accommodating to my schedule when my Murano needs an oil change or other service. Billy Krebs is also a plea JJ Lawson is always extremely helpful and accommodating to my schedule when my Murano needs an oil change or other service. Billy Krebs is also a pleasure to deal with - always making sure I understand all aspects of our new vehicle. I appreciate the staff at Lithia in Eugene! Thank you!!! More

Amazing outstanding excellent friendly Courtesy best Service adviser we ever dealt with we recomend him to all our friends,great Dealership work done on time outstanding excellent friendly Courtesy best Service adviser we ever dealt with we recomend him to all our friends,great Dealership work done on time and perfect More