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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
819 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 819 reviews

February 29, 2024

She made it very quick and easy for me to purchase my new rogue My whole experience was great. She had the vehicle ready for me when I got there and my financing went through very quickly and the paperwork w More

by Kathleentope
Recommend Dealer
Yes
Employees Worked With
Tammy Ballard
Report | Print
Feb 29, 2024 -

Lithia Nissan of Ames responded

Kathleen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tammy met your expectations. Thank you for choosing Lithia Nissan of Ames, we look forward to having you as a valued customer for many years to come!

February 26, 2024

Great service. Nice people. I think that I had a good experience at Nissan because the people were very nice and they got the work done. More

by STOCKGAL
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Zac Ose
Report | Print
Feb 26, 2024 -

Lithia Nissan of Ames responded

Thank you for your business and this review. We're happy to hear Zac and our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

February 23, 2024

Aware of my concerns Let me know what was happening. No pressure Did the work in less time than suggested More

by gborgen0621
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Zac Ose
Report | Print
Jul 05, 2024 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Zac met your expectations. Thank you again for choosing Lithia Nissan of Ames. We look forward to having you as one of our valued customers for many more years!

February 21, 2024

They do a great job Zac is the best They look out for me always More

by Dennis.Lambert57
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Zac Ose
Report | Print
Jul 05, 2024 -

Lithia Nissan of Ames responded

Dennis, We are very happy to hear Zac provided you with a positive experience! We sincerely value your business and look forward to your next visit.

February 18, 2024

Poor quality/reliability. Used vehicle has been in shop for 3 weeks since purchase. Bad car. More

by dmrenze
Recommend Dealer
No
Employees Worked With
People have been good to work with. Results have been frustrating.
Report | Print
Feb 22, 2024 -

Lithia Nissan of Ames responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 14, 2024

Needed a car, picked one out, got it. Went back for help on a couple things & Tammy was very helpful answering my questions. More

by Ogdens
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Jul 05, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with Tammy and our team. We're glad to hear we delivered such a great experience!

January 22, 2024

The service was great, and Zac was very helpful and professional. We're very glad we found Lithia of Ames for the service of our Nissan!! More

by mbh003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Jan 22, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with Zac and our team. We're glad to hear we delivered such a great experience!

January 22, 2024

Excellent customer service. They care about their customers and want them to be happy with their purchase More

by ISUrokz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron warren
Report | Print
Jan 22, 2024 -

Lithia Nissan of Ames responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

January 18, 2024

Very knowledgeable and professional at what they do. Straight up honest with what vehicle needs. More

by MCDONNM78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Josh Smith
Report | Print
Jan 18, 2024 -

Lithia Nissan of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 18, 2024

The service was really good,salesperson by the name of tristan helped me with getting through when whole process. He also had been really helpful after the sale,with any hiccups that popped up. More

by ael5691
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
Report | Print
Jan 18, 2024 -

Lithia Nissan of Ames responded

Thank you for your business and this review. We're happy to hear that Tristan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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