Lithia Nissan of Ames
Ames, IA
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nissan cerified Bill Smith was my salesman and he had the cars ready for us to drive that we asked him about and was professional and helped us through the process re Bill Smith was my salesman and he had the cars ready for us to drive that we asked him about and was professional and helped us through the process really well.No pressure and showed us any car we wanted and answered our questions. More
2011 Nissan Cube Purchase - 12/17/15 Patrick (Randy) Daugherty met us at the door as we entered to look at several different cars. Before sitting down he offered us a bottle of water, whi Patrick (Randy) Daugherty met us at the door as we entered to look at several different cars. Before sitting down he offered us a bottle of water, which was much needed. We had an idea of what we were interested in and Randy was extremely helpful. This was one of the few experiences I've had at a car dealership where I felt like I was actually able to buy a car, not have someone sit there and try to sell me one. Randy, Tom and Doug were all good people to work with. No question, we'll be back in the future if we need any services or other vehicles. Thank you for a pleasant experience. More
purchase of used car Lindy was very patient with this first time car buyer. He answered all of our questions and did not pressure us in any way. I would buy from him aga Lindy was very patient with this first time car buyer. He answered all of our questions and did not pressure us in any way. I would buy from him again. More
Late night excellence Waited on immediately. Helped pick out vehicles that I was interested in. Very patient with me while I was deciding. I got to test drive several diffe Waited on immediately. Helped pick out vehicles that I was interested in. Very patient with me while I was deciding. I got to test drive several different cars immediately. Very knowledgeable about the cars and the whole process of buying a car. I got to talk to several different people during the process, they all were friendly, respectful, and wanted me to have a good experience and get a good car. They stayed over an hour past the end of their shift to get everything finalized, so that I could leave with my new car the same day, that in its self is above average. I traded in a car that I had bought here new - I had 5 years of worry free driving with it and I am looking forward to knowing that I will have another 5 years of nothing mechanical to worry about, all I will have to do is just drive. More
wonderful They were very helpful and friendly. We were able to drive test cars right away. Our sales rep showed us all the options on our Maxima. Financing was They were very helpful and friendly. We were able to drive test cars right away. Our sales rep showed us all the options on our Maxima. Financing was done quickly. More
First Time visit I brought in a used Murano I recently purchased for an oil change and free inspection. Everyone I came in contact with was very nice and helpful. It w I brought in a used Murano I recently purchased for an oil change and free inspection. Everyone I came in contact with was very nice and helpful. It was reassuring to be able to see from the waiting room the mechanics working on my car and doing exactly what I was paying for and a floor manager was walking around being involved with the mechanics. The mechanics even put on protective gloves when driving my car so that they would not dirty the steering wheel. A manager went over the maintenance sheet with me without me having to ask before I left. I really appreciated this as I am only a 22 yr old student, and it is nice to receive extra assistance in situations such as this. I will definitely be having my Murano serviced here as long as I live in Ames More
Nissan Rogue My husband and I were looking into the purchase of a new 2015 Nissan Rogue and had set up a test drive with the dealership. We worked with Brian Fox a My husband and I were looking into the purchase of a new 2015 Nissan Rogue and had set up a test drive with the dealership. We worked with Brian Fox and he was extremely nice, informative, and really just made the experience of car shopping more of a fun experience than a chore. He explained all the features that were an option and wasn't pressuring us which was something that we found very refreshing. I would highly recommend if you are in the market for a new vehicle, to stop into Lithia Nissan of Ames and talk to Brian Fox. You won't be sorry! More
My service was done at Honda of Ames. My service was done at Honda with Mel Gawley as my service liaison. I trust Mel and always appreciate the great customer service he gives to me. My service was done at Honda with Mel Gawley as my service liaison. I trust Mel and always appreciate the great customer service he gives to me. More
Spectacular Service! Great service, they are very helpful, well-organised , kind and friendly. I highly recommend people to consider buying a car from them especially if t Great service, they are very helpful, well-organised , kind and friendly. I highly recommend people to consider buying a car from them especially if they deal with Mr Patrick Daugherty, he made everything easier , quick and smooth. I will come back for sure! More
Very Good Service Efficient, quick service. On schedule for my appointment. Had oil changed and tires rotated. Will definitely return for my next service needed. It' Efficient, quick service. On schedule for my appointment. Had oil changed and tires rotated. Will definitely return for my next service needed. It's worth the trip from the Des Moines area to Ames. The only reason I didn't give a 5-star rating, is that I believe there is always a little room for some improvement. It was an overall very good experience. More