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Lithia Nissan of Ames
Ames, IA
819 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 24, 2017
So glad we bought the oil change package. We were hesitant about the extra oil change package, now I’m so glad. The service dept checks everything over. We bought our new Nissan Murano two yea We were hesitant about the extra oil change package, now I’m so glad. The service dept checks everything over. We bought our new Nissan Murano two years ago. Love the service always friendly. More
by Granny
Employees Worked With
Jeff Searcy, Christopher Gibson
June 19, 2017
Trusted We are very happy with our used car purchase! We have also had very good luck with the service department...overall a great group to work with. We are very happy with our used car purchase! We have also had very good luck with the service department...overall a great group to work with. More
by Robin D
Employees Worked With
Brian Fox, Jeff Searcy
May 04, 2017
Excellent experience! I was treated fairly and with respect. I believe they gave me a good deal for my trade in and helped me finance my new vehicle. While I was waiting I was treated fairly and with respect. I believe they gave me a good deal for my trade in and helped me finance my new vehicle. While I was waiting I was introduced to Jeff in the service department, he gave he his business card and encouraged me to call if I had any questions. All around great experience. More
by lmcmartin
Employees Worked With
Bill Smith, Chris Gibson, Jeff Searcy
April 28, 2017
Good job fellows. This dealership has always treated us with great service. We followed Lithia from Wagner and never regreted it. Recommend you dealership to all of o This dealership has always treated us with great service. We followed Lithia from Wagner and never regreted it. Recommend you dealership to all of our friends. Great job by all. More
by Janice
Employees Worked With
Max Hannusch, Jason Hill, Jeff Searcy
April 25, 2017
Painless experience From start to finish, this place exudes excellence. Brian was honest, helpful, low pressure and a fun guy. Brian knew when to handle business and take From start to finish, this place exudes excellence. Brian was honest, helpful, low pressure and a fun guy. Brian knew when to handle business and take care of his customer, and equally knew when to have fun and make the process enjoyable More
by Juice
Employees Worked With
Brian Fox
April 19, 2017
Easy and Accommodating I called ahead for the appointment and Chris was accommodating. I called the week of the scheduled service and Chris provided me with pricing of each I called ahead for the appointment and Chris was accommodating. I called the week of the scheduled service and Chris provided me with pricing of each item and the total with tax. Very helpful. When I noticed that I had no literature or user manual on the anti-corrosion device I called and again Chris was happy to offer to mail me those items. I hope to see them in the mail yet this week More
by Suzanne Yoder
Employees Worked With
Chris
April 09, 2017
Great Experience This was my first time purchasing a car through a dealership. Bill approached my boyfriend and I within the first few minutes and was quick to offer h This was my first time purchasing a car through a dealership. Bill approached my boyfriend and I within the first few minutes and was quick to offer help in determining the best vehicle for my budget and needs. He explained everything clearly and answered any questions I had. Everyone was very friendly and welcoming. It was a great, comfortable experience, and I got to drive away completely satisfied with my purchase. More
by ntuttle
Employees Worked With
Billie Vyhlidal
March 23, 2017
Best Nissan and Honda dealership on the planet If youre in the market for a Honda or Nissan, you will not be disappointed with this dealership. I would recommend working with Bill Vyhlidal. He is a If youre in the market for a Honda or Nissan, you will not be disappointed with this dealership. I would recommend working with Bill Vyhlidal. He is a car aficionado will take the time to help you select the best car for you needs and budget. I would recommend also getting service at this dealership, their service department is excellent. More
by cbruno22
Employees Worked With
Billie Vyhlidal
March 23, 2017
Disappointed in Lithia Management Buyer beware. I purchased a 2006 Ford Escape for my son, the staff was very pleasant and easy to work with. Less than 48 hours after the purchase and Buyer beware. I purchased a 2006 Ford Escape for my son, the staff was very pleasant and easy to work with. Less than 48 hours after the purchase and with only 150 miles on the vehicle, the transmission failed. As of this writing, 2 1/2 days since one of many phone calls, texts and emails, STILL NO reply from management, as I was promised. The car was sold "as is" and although in understand the concept of this agreement, 48 hours in and a major malfunction plus no calls from management is inexcusable. More
by Terry C
Employees Worked With
Bill Smith
March 22, 2017
Service Review Great service department. Always the best possible considerations. I appreciate the willingness to accomodate my schedule. The prompt service with Great service department. Always the best possible considerations. I appreciate the willingness to accomodate my schedule. The prompt service with good explainations following the service are really good. More
by Corinne Gilbert
Employees Worked With
Jeff Searcy
