Lithia Nissan of Ames
Ames, IA
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Steve was enthusiastic and not pushy! I bought a new Honda and was very pleased with the professional way I was treated. I found all of the staff courteous and felt my requests were handle I bought a new Honda and was very pleased with the professional way I was treated. I found all of the staff courteous and felt my requests were handled well. More
Wonderful service, no pushy sales tactics! Really listened to what I wanted and needed out of a vehicle and provided many options that fit my wants and needs! listened to what I wanted and needed out of a vehicle and provided many options that fit my wants and needs! More
Steve was very helpful and courteous from the time he first called me about a vehicle until the sale was completed. He also tried to keep the process moving so didn't spend all day there. The vehicle I first called me about a vehicle until the sale was completed. He also tried to keep the process moving so didn't spend all day there. The vehicle I purchased was exactly as he had described it. His honesty was greatly appreciated. More
If I could I would give them a negative star rating. Can’t tell you how dissatisfied I am with this dealer. Was making a deal with this dealership through phone and text conversations. The salesman t Can’t tell you how dissatisfied I am with this dealer. Was making a deal with this dealership through phone and text conversations. The salesman that I dealt with pulled a typical bait and switch with me. We had a deal in principle on a vehicle that was $5999. After I was approved for financing, he called to congratulate me on my new to me Honda Pilot. Unfortunately, 20 minutes later he texts me a message that says “our dealership website updated overnight and I had the wrong vehicle. The one he showed me(and we agreed on) was 3 years newer and $4000 more expensive. So he said he was sorry and he couldn’t sell me the vehicle for the price we had agreed upon. Gets even better when I talked to the sales manager and he tells me, “this happens from time to time”. He also told me the other vehicle was not even worth selling. So you got that right, the sales team couldn’t tell the difference between a junk vehicle and one worth $10000. The General manager wouldn’t talk to me either, so what am I to do? It wouldn’t have bothered me so much if they would have at least made some concessions for screwing up the way they did, but nope, nothing!! If your considering buying a vehicle at Ames Honda Nissan, buyer beware. No way they didn’t know what they were doing, if they did, they are colossally bad at their jobs. More
Amazing Experience A very quick and wonderful experience. I went in only looking at the mutiple choices of vehicles they had and was given an amazing deal for vehicle i A very quick and wonderful experience. I went in only looking at the mutiple choices of vehicles they had and was given an amazing deal for vehicle i have today. More
Always friendly service whenever I bring a car in. I appreciate the nicely kept waiting area and the staff are always friendly. It feels like I've known them forever! appreciate the nicely kept waiting area and the staff are always friendly. It feels like I've known them forever! More
Great experience. Adolfo was an amazing person to work with. He was personable and made it a really enjoyable experience. I was very hesitant to buy a new car. And neve Adolfo was an amazing person to work with. He was personable and made it a really enjoyable experience. I was very hesitant to buy a new car. And never planned on buying a Nissan. I am a widow and my husband was the one that did this sort of purchase. I always picked the car, then he did the paperwork and negotiating. I did not like the pressure to buy an extended warranty from Daniel but understand it is his job. I really cannot say enough about how personable Adolfo is. He really is the reason I ended up buying this car. I am looking forward to learning all about and driving my new car. More
Great overall car-buying experience! The vehicles are of sound quality and the business is straight-forward. They research extensively to offer the best prices around; as such, it is a b The vehicles are of sound quality and the business is straight-forward. They research extensively to offer the best prices around; as such, it is a best-price dealership that eliminates the stressful game-playing of haggling. They sell quality vehicles and warranties. The sales consultant and business manager were very understanding, patient, and made the whole event about me and my experience buying a vehicle. With integrity, they did not pressure. My sales representative went to bat for me to get the best deals on my trade-in and my extended warranty. More
JEFF IS GREAT Jeff and the service techs with Nissan are always excellent and efficient. Brian Fox and the sales management team always appreciates my business. G Jeff and the service techs with Nissan are always excellent and efficient. Brian Fox and the sales management team always appreciates my business. Good job! More
Best car buying experience to date Jerry was amazing! He helped us get the best deal and helped us find the best car for our growing family. We had already been to our "normal" dealersh Jerry was amazing! He helped us get the best deal and helped us find the best car for our growing family. We had already been to our "normal" dealership to find a vehicle but we ended up at Honda of Ames with Jerry. This is now our "normal" dealership from now on. Jerry was so nice and personable and we will always be returning to talk to him from now on whenever we need a new vehicle in the future. More