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Lithia Nissan of Ames

Ames, IA

4.5
819 Reviews

2901 S Duff Ave

Ames, IA

50010

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Showing 819 reviews

June 18, 2024

They do a fabulous job! Very please with their service. They are very nice! They are the best! More

by Israelins4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Jun 19, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 17, 2024

Really great with the whole process of getting my new transmission; being my Murano was only 17k miles! Replaces obviously over warranty; and he was great with all communication! This dealership is gre More

by Ashleyannie1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Jun 18, 2024 -

Lithia Nissan of Ames responded

It has been a pleasure serving you, Ashley. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Nissan of Ames, we look forward to having you as a valued customer for many years to come!

June 15, 2024

Conveniently located. Small but witk lots of models on lot. Could use more salesmen though. Service garage very good More

by doggieman1691
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Tristan Fangos, Eric Fritz
Jun 17, 2024 -

Lithia Nissan of Ames responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Nissan of Ames!

June 11, 2024

Great service advisors, nice waiting room, the new car showroom is adequate, sales staff was very friendly and knew their product well More

by jimputts4cash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Jun 12, 2024 -

Lithia Nissan of Ames responded

It's great to hear that Zac was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!

June 10, 2024

Fast and friendly with easy communication. They know my vehicle and fleet context and serve me and my company well! More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Jun 11, 2024 -

Lithia Nissan of Ames responded

Sandra, Thanks for sharing about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

June 07, 2024

Zerrick, the salesperson who helped find the right car for me, was awesome & Super patient with the process. On the other hand, whomever was the male who did my signing and paperwork with me was extremely More

by marissabrunick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zerrick Gurley, Eric Fritz
Jun 07, 2024 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review, Marissa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Zerrick to be a positive one. Please don't hesitate to reach out if you need anything else.

June 04, 2024

Was there for a recall and can’t remember the guys name but he was Prompt Courteous informative and friendly More

by bill
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
Jun 04, 2024 -

Lithia Nissan of Ames responded

Bill, Thank you for your business and this review. We're happy to hear Kyle and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 03, 2024

Informative, friendly, knowledgeable which made our experience leasing a car very enjoyable and non-stressful! More

by TWEEKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil, Eric Fritz
Jun 03, 2024 -

Lithia Nissan of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 29, 2024

Always a great experience at Lithia Nissan! As soon as I arrive they are taking the keys and offering amenities to make my wait pleasant. Thank you! More

by Enlsun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
May 30, 2024 -

Lithia Nissan of Ames responded

Thank you for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 29, 2024

Overcharged me $100 over the initial estimate. I will report the experience to the Better Business Bureau. More

by kevinr225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Searcy, Zac Ose
May 29, 2024 -

Lithia Nissan of Ames responded

Kevin, We would like the chance to speak with you. We really can't figure out who this is with the information provided. Can you call me at 515-817-0815 Thanks, Mike Gougherty General Manager

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