Lithia Nissan of Ames
Ames, IA
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Haven't had too much trouble with this dealership. Only problem was with getting a car to drive when my truck needed a new motor under warranty. Most time when getting oil changes everything was fine. problem was with getting a car to drive when my truck needed a new motor under warranty. Most time when getting oil changes everything was fine. More
A bit busy, but still were able to complete the service within the quoted time frame. Honored my coupon for service provided. They were friendly and answered all questions within the quoted time frame. Honored my coupon for service provided. They were friendly and answered all questions More
Josh was curious and helpful. The service I had was thoroug..I was satisfied with it all. The price was right with the coupon. (Thanks for the coupon. thoroug..I was satisfied with it all. The price was right with the coupon. (Thanks for the coupon. More
I was basically forced into purchasing aftermarket options on the vehicle (outside coating and interior protection). I did NOT WANT those things but was told ALL new vehicles from Honda of Ames were r options on the vehicle (outside coating and interior protection). I did NOT WANT those things but was told ALL new vehicles from Honda of Ames were required to have those things done prior to a sale. The price advertised on the website (of which I have a screen shot and the actual sales sticker) was different than the price I was charged! I filed a complaint with the Iowa Attorney General's office and BBB and am in the process of writing a letter to the editor of the Des Moines Register. This practice is deceitful! More
I don't like surveys. But, since I love my Rogue, and Lithia Nissan takes good care of me as a customer, I'll say I appreciate their service and they do a good job. And I would recommend them. Lithia Nissan takes good care of me as a customer, I'll say I appreciate their service and they do a good job. And I would recommend them. More
Wade was great to work with and very professional. Appreciate his knowledge about the product. Would buy another car in the future from Wade and recommend Honda of Ames! Appreciate his knowledge about the product. Would buy another car in the future from Wade and recommend Honda of Ames! More
Thought I got a decent deal on a very low mileage vehicle with only the standard finance office shenanigans. Got the vehicle from the salesman who took the trade from his "friend" who assured me there was no with only the standard finance office shenanigans. Got the vehicle from the salesman who took the trade from his "friend" who assured me there was nothing wrong with it. Two days later the light hit it just right and I discover body damage. Salesman told me he knew it was there but didn't think anything of it. and that they're not willing to do anything to right the situation. More
Great place to get my car services. They are fast and efficient. The place is well kept. I love the free beverage. They are always kind and courteous. efficient. The place is well kept. I love the free beverage. They are always kind and courteous. More
Oil change was performed as needed in a timely manner. No issues found upon inspection of the 2020 Nissan Rogue. They had my records and updated service records. No issues found upon inspection of the 2020 Nissan Rogue. They had my records and updated service records. More
Dan Lowe greeted us as we entered the lot. He was friendly, professional and listened to my needs. Our experience with Lithia Nissan in Ames was exceptional. I will recommend others to the dealership friendly, professional and listened to my needs. Our experience with Lithia Nissan in Ames was exceptional. I will recommend others to the dealership and especially to Dan as a salesman. More