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Lithia Nissan of Ames

Ames, IA

4.5
819 Reviews

2901 S Duff Ave

Ames, IA

50010

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Showing 819 reviews

September 08, 2021

They have always done a great job. They usually fit me in without an appointment. Always finish on time. They should probably upset their services more. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
September 08, 2021

Very friendly and efficient staff. They treat me like they know me. They let me know that I have an issue they are watching. They’re GREAT!! More

by byork1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith, Eric Fritz
September 06, 2021

I recently purchased my 9th vehicle from this dealership and have been treated very well. I have had several salesmen of the years but the general manager has been like a friend. The service department is More

by RankinHowell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Adolfo Ninaquispe, Jeff Searcy, Billie Vyhlidal, Josh Smith
September 04, 2021

They kept calling me and they never call me. I wait more than a month. I called many times and they say they call me back I’m still waiting More

by Non
Recommend Dealer
No
Employees Worked With
Melvin Gawley
September 03, 2021

Sales experience was pleasant. Negotiations were fair and we were pleased with the final agreement. Could purchase anywhere but we continue to come back to Ames Nissan. More

by dustin36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink
September 03, 2021

The young man that helped me was very sweet it was his first sale and he keep going to his manager to ask questions which was fine with me that's how you learn. More

by D.J.GREER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Augustine
September 02, 2021

Very helpful! Assisted through the process of switching to Ames Honda from Marshalltown Honda which, unbeknownst to us sold their Honda franchise 2 months before our lease was up and would no longer deal w More

by sdmkkennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink
September 01, 2021

Excellent service department at Lithia Nissan of Ames. Very user friendly in scheduling the appointment . Always completes the service when scheduled and call when the service is completed. High quality p More

by Dennis R Purdum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
August 31, 2021

sales guy is great except he is the go between for the title department and the managers whom I have left messages for both to call me. So here I sit a brand new car I cant drive, apointments I cant mak More

by patrickhcomfortkeepers
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
didnt work with anyone except sells guy. He was only one who could return a call.
August 31, 2021

Melvin was nice to talk to, but did not have any idea how to speak or deal with customers. Especially me I was very irate, and he was not honest with me about his technicians. Made me wait for a part that my More

by Mereimagesalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melvin Gawley, Tammy Ballard
Sep 11, 2021 -

Mereimagesalon responded

Just wish Ames would of been more honest with me.

Sep 16, 2021 -

Mereimagesalon responded

None

Sep 16, 2021 -

Mereimagesalon responded

A

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