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Lithia Nissan of Ames

Ames, IA

4.5
819 Reviews

2901 S Duff Ave

Ames, IA

50010

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Showing 819 reviews

October 01, 2021

Knowledgeable and friendly staff, willing to go extra mile to do great customer service. Very thorough when inspecting customer vehicles, highly recommended this service department. More

by whynotrandy62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hill, Josh Smith
September 30, 2021

I had a great experience. Tammy was great to work with as well as the finance manager. More

by jer515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Meadows, Tammy Ballard
September 30, 2021

Just for an oil change, tire rotation and system update takes more than 2 hours . I have an appointment schedule at 3:00pm and they got the service done almost 6:00 pm . Normally the oil change and tire r More

by CHRISTIANDEVERA345
Recommend Dealer
No
Employees Worked With
Josh Smith
September 30, 2021

Customer satisfaction is not Lithias strong suit. I don't enjoyed being talked down to and waiting around all day for a simple transaction. More

by John Jountry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Fritz
September 29, 2021

Super helpful and respectful staff, quick and friendly. Took care of my car perfectly, will definitely be going back! More

by OPOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
September 28, 2021

They are very helpful in trying to find you the perfect vehicle. Patient and not rushing you More

by schristine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Ose
September 27, 2021

Consistently good service and being treated with kindness and respect. They want their customers to be happy More

by M.SORRENTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
September 23, 2021

Got me in and out very quickly. They were all super efficient and on a timely manner. More

by macy.filbrandt01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
September 22, 2021

The salesman was able to show me all of the intricacies of this vehicle and the paperwork went very smoothly. More

by winj102360
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Ose
September 22, 2021

Josh and the service department at Lithia we’re great! The transmission was on back order so it took three weeks for them to get the parts but they got to work on it as soon as it came in. The car is wo More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
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