Lithia Nissan of Ames

I had a great experience. Tammy was great to work with as well as the finance manager. well as the finance manager. More

Just for an oil change, tire rotation and system update takes more than 2 hours . I have an appointment schedule at 3:00pm and they got the service done almost 6:00 pm . Normally the oil change and tire r takes more than 2 hours . I have an appointment schedule at 3:00pm and they got the service done almost 6:00 pm . Normally the oil change and tire rotation will only took 45 minutes or less depending on the person's work experience but more than 2 hours is not good. More

Customer satisfaction is not Lithias strong suit. I don't enjoyed being talked down to and waiting around all day for a simple transaction. enjoyed being talked down to and waiting around all day for a simple transaction. More

Super helpful and respectful staff, quick and friendly. Took care of my car perfectly, will definitely be going back! Took care of my car perfectly, will definitely be going back! More

They are very helpful in trying to find you the perfect vehicle. Patient and not rushing you vehicle. Patient and not rushing you More

Consistently good service and being treated with kindness and respect. They want their customers to be happy and respect. They want their customers to be happy More

Got me in and out very quickly. They were all super efficient and on a timely manner. efficient and on a timely manner. More

The salesman was able to show me all of the intricacies of this vehicle and the paperwork went very smoothly. of this vehicle and the paperwork went very smoothly. More

Josh and the service department at Lithia we’re great! The transmission was on back order so it took three weeks for them to get the parts but they got to work on it as soon as it came in. The car is wo The transmission was on back order so it took three weeks for them to get the parts but they got to work on it as soon as it came in. The car is working great! Thanks More

I have only ever had my car serviced here but everyone I have run into there is very friendly and helpful. The waiting area is comfortable and I think it's wonderful that they keep toys for any kids that ha have run into there is very friendly and helpful. The waiting area is comfortable and I think it's wonderful that they keep toys for any kids that have to come along! More