Lithia Nissan of Ames

You do a nice job, always friendly, but you do not have my service visits match up with your call reminders, or your coupons. I come have my service completed and two weeks later I get messages " that you my service visits match up with your call reminders, or your coupons. I come have my service completed and two weeks later I get messages " that you miss me, or it's time for my oil change" and then I get card in mail saying use on next service and it expires before my next oil change is do. More

Mel is the most kind and knowledgeable staff member there. He answered my questions and called back as Promised. Wish you could clone him Service info sent to my phone not accurate Delay of inform there. He answered my questions and called back as Promised. Wish you could clone him Service info sent to my phone not accurate Delay of information. A couple of visits ago I was not aware this was the communication method So I was confused about the progress of work. I could see that my car was Done in the parking lot. Had to wait 50 Minutes before told It was ready. Never told an approx finish time for services More

Your service department lack responsibility in their check list prior to sales. I have a leak and found it by going to the Volkswagen dealer Lithia in Des Moines. I shouldn't have to pay for this serv check list prior to sales. I have a leak and found it by going to the Volkswagen dealer Lithia in Des Moines. I shouldn't have to pay for this service. Missing parts that are leading to other problems. Just to get a sale you have lost me now. More

The service dept is really great. They will do everything possible to get you in and fix the problem as soon as possible. They are positive and instills confidence. They will do everything possible to get you in and fix the problem as soon as possible. They are positive and instills confidence. More

Very prompt and dealt with insurance well. Price was exactly what was quoted by him Price was exactly what was quoted by him More

Did not take as long as they said and my car ran smoother and shifts fine all is good . and shifts fine all is good . More

Luck of moral and ethical. The car I purchased had these problems . The oil was very dirty, air-filter box (3-bolts) were broken, and filter was loose. I purchased the car on M The car I purchased had these problems . The oil was very dirty, air-filter box (3-bolts) were broken, and filter was loose. I purchased the car on May 30, and found these issues on July 4. More

Quick and fast thank God for that. Nice to have a appointment on a Saturday Nice to have a appointment on a Saturday More

Zac was a super helpful and friendly service advisor and everything he recommended was done on time and the place was super nice. everything he recommended was done on time and the place was super nice. More

Everyone is very kind and generous. It's nice having your questions answered with professionalism. It's nice having your questions answered with professionalism. More