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Lithia Nissan of Ames

Ames, IA

4.5
819 Reviews

2901 S Duff Ave

Ames, IA

50010

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Showing 819 reviews

September 17, 2024

The process was quick and relatively painless for purchasing a car. We survived the process well and are glad we purchased a car with Tammy and Lithia. More

by louwreno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Ballard
Sep 17, 2024 -

Lithia Nissan of Ames responded

Thanks for your feedback on your recent visit to Lithia Nissan of Ames. It's great to hear that we were able to assist you and that you had such a positive experience.

September 15, 2024

Had to wait a week for dealer to obtain title on a vehicle in the sale lot. More

by mohawk1865
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
Sep 16, 2024 -

Lithia Nissan of Ames responded

Here at Lithia Nissan of Ames, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 13, 2024

People were very kind and accommodating. I found the car I wanted quickly and they helped when I was having some trouble with my bank. More

by rileyj610
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink
Sep 15, 2024 -

Lithia Nissan of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2024

They were a great help in helping me through the financing. I have also had great luck when I’ve went in for general maintenance More

by godppl72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Sep 15, 2024 -

Lithia Nissan of Ames responded

Thank you for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 12, 2024

Worst dealership I have ever dealt with. Sold me a car that does not work as they sold. The back entertainment center does not work like they said. They will not make it right and have stopp More

by LOGSON2838
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Reece and General Manager, Tammy Ballard
Sep 16, 2024 -

Lithia Nissan of Ames responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 08, 2024

I was extremely pleased with the way I was treated by everyone! Colton was my salesman and he went above and beyond to get me just what I wanted and needed for a vehicle. He had the car I purchased detai More

by Mike Myers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colton
Sep 08, 2024 -

Lithia Nissan of Ames responded

Mike, we are very happy to hear that Colton provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 01, 2024

Great to deal with. Scheduling service is easy, work is completed efficiently and thoroughly, and service staff actively assist in planning future service. Level of cour More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Zac Ose, Kyle Clark
Sep 03, 2024 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames. We look forward to having you as one of our valued customers for many more years to come!

September 01, 2024

Honest, down to earth and great to work with. The whole process was seamless and simple. Would highly recommend buying a vehicle here. More

by chelsea.spear
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Sep 03, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Chelsea, and we look forward to working with you again.

August 22, 2024

I would give them no stars if I could. I am absolutely livid. I was looking for a new car and looked at a ton and had it narrowed down to 2. I decided to get the Armada because it has the More

by Karen
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tammy Ballard
Aug 25, 2024 -

Karen responded

I have voiced my concerns and wants and i was told too bad. Please have someone with authority give me a call. Tammy has my number and knows the situation.

Aug 28, 2024 -

Karen responded

Well I called you, left a message and still no call back.

Aug 31, 2024 -

Karen responded

As of August 30th I did not receive any phone call or email from the dealership. I tried calling and email. They have ghosted me.

August 04, 2024

Service was excellent. Thanks for the great work! Everything went well and I appreciate the coffee. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Aug 05, 2024 -

Lithia Nissan of Ames responded

Thank you, Ron! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

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