Back

Lithia Nissan of Ames

Ames, IA

4.5
822 Reviews

2901 S Duff Ave

Ames, IA

50010

Directions

By Type

Showing 822 reviews

September 23, 2024

Professional, did what said would do. Gerry was good to work with. Repeat customer ol More

by BUGEJAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink
Sep 24, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with Jerry and our team. We're glad to hear we delivered such a great experience!

September 22, 2024

In and out pretty fast. Oil price could be cheaper and offer free car washes. More

by Jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Michalwoski
Sep 24, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with Stephen and our team. We're glad to hear we delivered such a great experience!

September 21, 2024

Great service. Great people. Knowledgeable. Impressive. Nice. Relatable. Compassionate. Can do attitude. Understand ing. Will go back. More

by Fin2224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Josh Smith
Sep 22, 2024 -

Lithia Nissan of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

September 17, 2024

The process was quick and relatively painless for purchasing a car. We survived the process well and are glad we purchased a car with Tammy and Lithia. More

by louwreno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Ballard
Sep 17, 2024 -

Lithia Nissan of Ames responded

Thanks for your feedback on your recent visit to Lithia Nissan of Ames. It's great to hear that we were able to assist you and that you had such a positive experience.

September 15, 2024

Had to wait a week for dealer to obtain title on a vehicle in the sale lot. More

by mohawk1865
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
Sep 16, 2024 -

Lithia Nissan of Ames responded

Here at Lithia Nissan of Ames, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 13, 2024

People were very kind and accommodating. I found the car I wanted quickly and they helped when I was having some trouble with my bank. More

by rileyj610
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink
Sep 15, 2024 -

Lithia Nissan of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2024

They were a great help in helping me through the financing. I have also had great luck when I’ve went in for general maintenance More

by godppl72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Sep 15, 2024 -

Lithia Nissan of Ames responded

Thank you for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 12, 2024

Worst dealership I have ever dealt with. Sold me a car that does not work as they sold. The back entertainment center does not work like they said. They will not make it right and have stopp More

by LOGSON2838
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Reece and General Manager, Tammy Ballard
Sep 16, 2024 -

Lithia Nissan of Ames responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 08, 2024

I was extremely pleased with the way I was treated by everyone! Colton was my salesman and he went above and beyond to get me just what I wanted and needed for a vehicle. He had the car I purchased detai More

by Mike Myers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colton
Sep 08, 2024 -

Lithia Nissan of Ames responded

Mike, we are very happy to hear that Colton provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 01, 2024

Great to deal with. Scheduling service is easy, work is completed efficiently and thoroughly, and service staff actively assist in planning future service. Level of cour More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Zac Ose, Kyle Clark
Sep 03, 2024 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames. We look forward to having you as one of our valued customers for many more years to come!

...
4
...