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Lithia Nissan of Ames

Ames, IA

4.5
819 Reviews

2901 S Duff Ave

Ames, IA

50010

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Showing 819 reviews

October 08, 2024

I come in for oil change every 3. 000 miles. Always very courteous. Always remind me when there is something that needs attention from Nissan. More

by Jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Clemens
Oct 09, 2024 -

Lithia Nissan of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Nissan of Ames, we look forward to having you as a valued customer for many years to come!

October 08, 2024

Efficient staff on the ball! Enjoy taking my car there and will go back! Have a good day More

by holdsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Oct 09, 2024 -

Lithia Nissan of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 02, 2024

They were super helpful, not pushy, and we got the car we wanted at a decent price. More

by clmoss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None of these employees helped us. Evan and Jason are who helped us
Oct 03, 2024 -

Lithia Nissan of Ames responded

Thanks for your feedback on your recent visit to Lithia Nissan of Ames. It's great to hear that Evan, Jason, and our team were able to assist you and that you had such a positive experience.

October 01, 2024

Got great assistance. I was disappointed that they could not provide a second key for for my car. Said they only provide one set. I was told I could come back when the loc More

by longca49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Ninaquispe
Oct 01, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your feedback. We'll be sure to share your comments with our crew.

September 27, 2024

I had the very best experience. Gerry was so respectful , really patient. Really nice people to work with.All the way around !!! I really Love my car and they gave me the very Bes More

by pvary50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry
Sep 27, 2024 -

Lithia Nissan of Ames responded

Thank you so much for your wonderful review! We are thrilled that Gerry had the opportunity to provide you with great service. We thank you for choosing Lithia Nissan of Ames!

September 27, 2024

Received vehicle with no gas. Less than 1/16th of a tank. Waited forever to finish transaction and car was not detailed. Immediately removed plate holder and sticker with your More

by Jbrady
Recommend Dealer
No
Employees Worked With
Francisco Reyes
Sep 30, 2024 -

Lithia Nissan of Ames responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 24, 2024

Freindly and courteous salesman. Reviewed our our needs and went over everything. Told us about all the operations of controls Thank You would recommend More

by GMbowtye
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Ewing, Eric Fritz
Sep 26, 2024 -

Lithia Nissan of Ames responded

Thanks for your feedback on your recent visit to Lithia Nissan of Ames. It's great to hear that Eric and Evan were able to assist you and that you had such a positive experience.

September 23, 2024

Professional, did what said would do. Gerry was good to work with. Repeat customer ol More

by BUGEJAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink
Sep 24, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with Jerry and our team. We're glad to hear we delivered such a great experience!

September 22, 2024

In and out pretty fast. Oil price could be cheaper and offer free car washes. More

by Jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Michalwoski
Sep 24, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with Stephen and our team. We're glad to hear we delivered such a great experience!

September 21, 2024

Great service. Great people. Knowledgeable. Impressive. Nice. Relatable. Compassionate. Can do attitude. Understand ing. Will go back. More

by Fin2224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Josh Smith
Sep 22, 2024 -

Lithia Nissan of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.