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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
814 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 814 reviews

September 27, 2024

Received vehicle with no gas. Less than 1/16th of a tank. Waited forever to finish transaction and car was not detailed. Immediately removed plate holder and sticker with your More

by Jbrady
Recommend Dealer
No
Employees Worked With
Francisco Reyes
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Sep 30, 2024 -

Lithia Nissan of Ames responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 24, 2024

Freindly and courteous salesman. Reviewed our our needs and went over everything. Told us about all the operations of controls Thank You would recommend More

by GMbowtye
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Ewing, Eric Fritz
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Sep 26, 2024 -

Lithia Nissan of Ames responded

Thanks for your feedback on your recent visit to Lithia Nissan of Ames. It's great to hear that Eric and Evan were able to assist you and that you had such a positive experience.

September 23, 2024

Professional, did what said would do. Gerry was good to work with. Repeat customer ol More

by BUGEJAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink
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Sep 24, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with Jerry and our team. We're glad to hear we delivered such a great experience!

September 22, 2024

In and out pretty fast. Oil price could be cheaper and offer free car washes. More

by Jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Michalwoski
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Sep 24, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with Stephen and our team. We're glad to hear we delivered such a great experience!

September 21, 2024

Great service. Great people. Knowledgeable. Impressive. Nice. Relatable. Compassionate. Can do attitude. Understand ing. Will go back. More

by Fin2224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Josh Smith
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Sep 22, 2024 -

Lithia Nissan of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

September 17, 2024

The process was quick and relatively painless for purchasing a car. We survived the process well and are glad we purchased a car with Tammy and Lithia. More

by louwreno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Ballard
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Sep 17, 2024 -

Lithia Nissan of Ames responded

Thanks for your feedback on your recent visit to Lithia Nissan of Ames. It's great to hear that we were able to assist you and that you had such a positive experience.

September 15, 2024

Had to wait a week for dealer to obtain title on a vehicle in the sale lot. More

by mohawk1865
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
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Sep 16, 2024 -

Lithia Nissan of Ames responded

Here at Lithia Nissan of Ames, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 13, 2024

People were very kind and accommodating. I found the car I wanted quickly and they helped when I was having some trouble with my bank. More

by rileyj610
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink
Report | Print
Sep 15, 2024 -

Lithia Nissan of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2024

They were a great help in helping me through the financing. I have also had great luck when I’ve went in for general maintenance More

by godppl72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
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Sep 15, 2024 -

Lithia Nissan of Ames responded

Thank you for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 12, 2024

Worst dealership I have ever dealt with. Sold me a car that does not work as they sold. The back entertainment center does not work like they said. They will not make it right and have stopp More

by LOGSON2838
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Reece and General Manager, Tammy Ballard
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Sep 16, 2024 -

Lithia Nissan of Ames responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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