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Lithia Nissan of Ames

Ames, IA

4.5
819 Reviews

2901 S Duff Ave

Ames, IA

50010

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Showing 819 reviews

October 23, 2024

Excellent service! I recommend my friends and family to shop at Lithium Nissan of Ames. I will definitely buy from them again! More

by LINDA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Daniel Jenkins-Moore, Kyle Clark, Eric Fritz
Oct 24, 2024 -

Lithia Nissan of Ames responded

Thank you, Linda! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

October 23, 2024

The oil changes I have gotten with my oil change program have been good and the staff is always friendly. That being said, they do try to over sell you. I needed a new tire after blowing mine out. I alrea More

by LilyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who
Oct 27, 2024 -

Lithia Nissan of Ames responded

Providing a positive experience is our top priority, Lily, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 20, 2024

Zach was able to provide an accurate quote over the phone. The was completed ahead of schedule and cost was as quoted. More

by brianwilson6253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Oct 21, 2024 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Brian, and we're happy to hear that Zach met your expectations. Thank you again for choosing Lithia Nissan of Ames. We look forward to having you as one of our valued customers for many more years to come!

October 20, 2024

They are friendly and efficient along with helpful since they helped diagnose the issue I was experiencing. More

by Geo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Jordan Clemens, Kyle Clark
Oct 21, 2024 -

Lithia Nissan of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Geo, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

October 17, 2024

They were not forth coming about the car. Some things don’t work. I was not told.Salesman told me the car was thoroughly gone over before going out on the lot for sale. More

by lanningca
Finance Experience
Recommend Dealer
No
Employees Worked With
Can’t remember
Oct 21, 2024 -

Lithia Nissan of Ames responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 17, 2024

Every time I go there I am treated as Im the one that matters at that moment. I feel that Zach does not over sell and has my bet interest. I would highly recommend Zach and his team. More

by DLITCH69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Oct 17, 2024 -

Lithia Nissan of Ames responded

It's great to hear that Zach and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!

October 17, 2024

i have been a customer of Lithia Nissan for over ten years. They have always been courteous and professional to me and my family. More

by FRANKAJAEKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy, Zac Ose, Josh Smith
Oct 17, 2024 -

Lithia Nissan of Ames responded

Thanks, Frank, for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

October 17, 2024

All I needed was tire repair. The work was done without question about where I bought my Nissan. Everything was done most expeditiously and at a fair price. More

by messmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Oct 18, 2024 -

Lithia Nissan of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

October 16, 2024

They have always been willing to help with the little details of buying or maintaining my vehicles. More

by winj102360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil, Josh Smith
Oct 17, 2024 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames. We look forward to having you as one of our valued customers for many more years to come!

October 09, 2024

Very nice ,they know what they are doing and I'm very satisfied with the repairs they did . More

by thebuffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Jeff Searcy, Zac Ose, Daniel Jenkins-Moore, Jordan Clemens, Kyle Clark, Nathan Ryan, Stephen Michalwoski, Tracy Miller, Josh Smith
Oct 09, 2024 -

Lithia Nissan of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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