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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
818 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 818 reviews

April 06, 2023

Truck repair was accomplished with very little hassle. Truck is running smoothly and I will take my truck there again. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink, Josh Smith
Report | Print
Apr 07, 2023 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Nissan of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

April 04, 2023

Honda of Ames really went over and above expectations. Our dealer was very helpful and listened to everything we wanted in a vehicle and helped us find one right away. The financial department also got us More

by cmaser123091
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cam
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Apr 04, 2023 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that Cam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 01, 2023

I took my car in for a recall on my wire harness. They got me in fast, but they said they didn’t find anything faulty and they didn’t change or replace anything. My car is still have the same problem More

by demarkieonaweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Clark
Report | Print
Apr 03, 2023 -

Lithia Nissan of Ames responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 31, 2023

Got my new car March 10 & still waiting for the 10 dollars you owe me. More

by PJOY2TW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Ninaquispe, Eric Fritz
Report | Print
Apr 02, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 26, 2023

All was completed as requested and at the price quoted prior to authorizing the repairs. I am satisfied. More

by BERGMAN774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Kyle Clark
Report | Print
Mar 27, 2023 -

Lithia Nissan of Ames responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames, we look forward to having you as one of our valued customers for many more years to come!

March 25, 2023

GREAT service with excellent communication! They always take care of us quickly and with the best and friendliest service! More

by cottrell.maryw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Clemens, Kyle Clark, Josh Smith
Report | Print
Mar 27, 2023 -

Lithia Nissan of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 24, 2023

The overall service was quick and able to provide the service requested without fail and to my satisfaction. More

by Otis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Mar 27, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 24, 2023

Very helpful and does a great job taking care of my car. very helpful sraff More

by DENNY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Mar 27, 2023 -

Lithia Nissan of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 24, 2023

The part being replaced was delayed several days due to shipping, but the Lithia Nissan team kept me up to speed the whole time on status, and then got it fixed right. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
Report | Print
Mar 27, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 14, 2023

Everyone was very helpful and nice. Process of buying was very quick and smooth, would recommend. More

by kaleyakuil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blaine Barber, Eric Fritz
Report | Print
Mar 14, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Nissan of Ames are glad to have you as a customer.

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