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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
818 Reviews
Call Dealership (515) 817-1715
View Awards

2901 S Duff Ave

Ames, IA

50010

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Showing 818 reviews

April 25, 2023

It is a clean place, Lithia Nissan has friendly people working there. No complaints! I was satisfied! More

by louiseclabaugh
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Young man ( don’t remember name) Salesman
Report | Print
Apr 26, 2023 -

Lithia Nissan of Ames responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. Congratulations on your new car, Louise! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help.

April 21, 2023

Great people. Excellent customer service. Kept me updated thru the whole process. Will be going back when I need service again More

by lyle49f2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Apr 23, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 21, 2023

Kept me informed. Made sure my wait was as comfortable Also took me somewhere so I could get something to eat More

by richberning73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Jeff Searcy, Zac Ose, Daniel Jenkins-Moore, Jordan Clemens, Kyle Clark, Nathan Ryan, Stephen Michalwoski, Tracy Miller, Josh Smith
Report | Print
Apr 23, 2023 -

Lithia Nissan of Ames responded

Thanks for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

April 21, 2023

Everyone was very courteous and explained everything that needed to be done for the service More

by PGLETTOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Apr 23, 2023 -

Lithia Nissan of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

April 19, 2023

The Service Department is fast, friendly, accommodating and throughly explains services performed and/or needed. More

by NatE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Apr 19, 2023 -

Lithia Nissan of Ames responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Nissan of Ames, we look forward to having you as one of our valued customers for many more years to come!

April 12, 2023

Friendly service people. Quick service. Nice, clean waiting area. Great shuttle service and competitive pricing. More

by doughove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Jeff Searcy, Zac Ose, Daniel Jenkins-Moore, Jordan Clemens, Kyle Clark, Nathan Ryan, Stephen Michalwoski, Tracy Miller, Josh Smith
Report | Print
Apr 12, 2023 -

Lithia Nissan of Ames responded

Thank you, Doug! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!

April 12, 2023

Zac did great making me aware of my warranty coverage and vanishing deductible. He was very friendly and provided great customer service More

by woodterp4u
Recommend Dealer
Yes
Employees Worked With
Zac
Report | Print
Apr 12, 2023 -

Lithia Nissan of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 10, 2023

Lithia Nissan of Ames, appreciate the complimentary oil change. Thank you for taking care of me and preparing an automobile status report. More

by MyNissan2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Report | Print
Apr 11, 2023 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Nissan of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

April 07, 2023

Very nice, friendly, professional and that is what you expect and that is what they are professional. More

by Rustycrouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 08, 2023 -

Lithia Nissan of Ames responded

Thanks for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

April 07, 2023

We appreciate the fast service on oil change and tire replacement! Arrived in ND just fine! Great job! Thanks so much! More

by sandim0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Nathan Ryan, Josh Smith
Report | Print
Apr 08, 2023 -

Lithia Nissan of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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