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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
818 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 818 reviews

June 15, 2023

They treated me with nothing but respect and got me in and out in a timely manner it’s was excellent!!! More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Jun 16, 2023 -

Lithia Nissan of Ames responded

Thank you, William! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames, we look forward to having you as one of our valued customers for many more years to come!

June 12, 2023

Zac and his team are top notch. They were very prompt in communication and repair. This is what customer service should be. More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Jun 13, 2023 -

Lithia Nissan of Ames responded

Brandon, Thank you for taking the time to share your feedback with us. Zac and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 11, 2023

Fast efficient service. Friendly advisors let me know what is, and will be needed in the near future. Will be back. More

by 19GARY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Jun 12, 2023 -

Lithia Nissan of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 11, 2023

My salesperson, Chris, was helpful and the dealership has been cooperative in dealing with a few minor problems that came up. More

by jbdickinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 12, 2023 -

Lithia Nissan of Ames responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Nissan of Ames!

June 08, 2023

They had the car I was looking for in stock so I bought it that day! More

by Irish486
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Fritz
Report | Print
Jun 08, 2023 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 31, 2023

Seem more honest than honda, Honda would take my coupons for synthetic oil changes and fill pilot with reg oil. Of course synthetic was more expensive More

by JOPETE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Jun 01, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 31, 2023

It was a very good experience I would probably recommend it to anybody good people More

by Mcarson519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ballard
Report | Print
Jun 01, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 25, 2023

Great and punctual service, technicians made it easy to understand everything and explained the whole process. More

by nalang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
May 25, 2023 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2023

Hi Over all the experience was above my expectations for the purchase of the Nissan Pathfinder. Staff listen to what I wanted and found the car I purchased. More

by jimvev
Recommend Dealer
Yes
Employees Worked With
Eric Fritz, Eric Fritz
Report | Print
May 22, 2023 -

Lithia Nissan of Ames responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 14, 2023

No screws for our new cars license plates how cheap is that??Pretty bad!!BAD!! More

by cr00allen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blaine
Report | Print
May 14, 2023 -

Lithia Nissan of Ames responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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