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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
818 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 818 reviews

July 07, 2023

This dealership was very helpful in the car buying process. Scott helped us buy a car and it was an amazing experience. More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Karnowski, Eric Fritz
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Jul 08, 2023 -

Lithia Nissan of Ames responded

Congratulations on your new vehicle, Josh! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 07, 2023

Jeremy was professional, pleasant to work with. He was customer service/satisfaction oriented and went above and beyond to make sure that my purchase went smooth. More

by Bejulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
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Jul 08, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 02, 2023

Excellent service. Friendly staff. Appointments available ok our schedule. No concerns with waiting in the car during service. More

by gebrown6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Tristan Fangos, Eric Fritz
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Jul 03, 2023 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames, we look forward to having you as one of our valued customers for many more years to come!

July 02, 2023

Just a good experience. No complaints at all. Wayde bent over backwards to help us out. More

by gliming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil, Eric Fritz
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Jul 03, 2023 -

Lithia Nissan of Ames responded

Here at Lithia Nissan of Ames, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Wayde, and it was a pleasure having you at the dealership. We appreciate your review!

June 28, 2023

Very good They have been good to check any issues that I have had and provide the service. More

by PASTORDREYNOLDS
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Zac Ose
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Jun 29, 2023 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Nissan of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

June 28, 2023

I know Great service, they got me in and out quickly. very professional They generated a written report with current conditions of our vehicle More

by Margarette Deschwipple
Recommend Dealer
Yes
Employees Worked With
I don't
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Jun 29, 2023 -

Lithia Nissan of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Margarette, and don't hesitate to let us know if we can be of further assistance.

June 25, 2023

They did extremely good work but the prices for everything was expensive. Would have given you a five star rating otherwise. More

by mckinley rohrssen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
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Jun 26, 2023 -

Lithia Nissan of Ames responded

We are very happy to have provided you with an overall positive experience! We sincerely value your business and look forward to your next visit.

June 23, 2023

Sold me a car through driveway, the car had a coolant leak leaking into the engine. It broke down five hours from my house and left me stranded. More

by ITSHAHAHANNAH
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Adolfo Ninaquispe, JERRY Hebrink, Jonathan Ballard, Tristan Fangos, Wayde Klingbeil, Tammy Ballard
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Jun 24, 2023 -

Lithia Nissan of Ames responded

Thank you, Hannah, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 19, 2023

I was pleased with the courtesy, professionalism and thoroughness of the instruction on the vehicle. I would recommend to others. More

by mblize
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink
Report | Print
Jun 20, 2023 -

Lithia Nissan of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 18, 2023

On time. Excellent communication during car being serviced. Polite. Clean waiting area with access to restrooms More

by Mhoff60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Clemens
Report | Print
Jun 19, 2023 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Nissan of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

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