Lithia Nissan of Ames

Always have a great experience with service. Zac is fantastic, always greets me so positive and thoroughly goes over everything with me. Zac is fantastic, always greets me so positive and thoroughly goes over everything with me. More

Sold us a car without a title. Took a month to finally get it. Did provide us with a rental, but didn't have AC and it was 100 degrees. Fritz was an xxx to my daughter and me. R Took a month to finally get it. Did provide us with a rental, but didn't have AC and it was 100 degrees. Fritz was an xxx to my daughter and me. Rude, pushy, and unprofessional. I asked for someone else when i came in a second time since we had to do the paperwork twice due to us doing paperwork and then being told there was no title. Ended up with him again. Not quite the jerk he was before since my husband came along, but close. When i asked for the other finance guy i was told that they get a lot of those complaints about Fritz... Finally got the car after a month, the check engine light came on 3 days later. Will never again buy a car from there or recommend them. More

The service was on time, courteous, friendly, and met my satisfaction. I had to travel quite a way to get to this dealership and it was worth it. The service was overall great, and I’m willing to make the satisfaction. I had to travel quite a way to get to this dealership and it was worth it. The service was overall great, and I’m willing to make the drive to have my vehicle serviced by this dealership though a closer dealership is nearby. This was my first visit, it won’t be my last. More

Pretty good and friendly service. Also a nice waiting room too with vending machines and a tv. Also a nice waiting room too with vending machines and a tv. More

The crewmen there are very friendly and helpful. Will explain in detail what is needed. Thank you. Will explain in detail what is needed. Thank you. More

You screwed up the names on loans and title. Listed ci signer as primary. Booooooo Listed ci signer as primary. Booooooo More

Their customer service is the best I have ever dealt with at a dealership! They have always been good to me and my wife! at a dealership! They have always been good to me and my wife! More

Bought a 2-year old mini van. Asked if it had two keys, and were told yes, but when it was delivered it only had one. Also was missing a rear headrest, even though it was “certifi Asked if it had two keys, and were told yes, but when it was delivered it only had one. Also was missing a rear headrest, even though it was “certified preowned” and should have been checked for that. The vehicle appeared clean at first glance, but is totally gross - lots of food, garbage, and dirt- under the seats, so the “detailing” left a lot to be desired. We like the van itself, but would definitely purchase elsewhere if we could do over. More

The atention always is the best and all the time they keep us informed about our car keep us informed about our car More

I felt ripped off. Charged twice for a simple service because they wouldn’t think outside the box and at the end Zack was rude. Charged twice for a simple service because they wouldn’t think outside the box and at the end Zack was rude. More