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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
822 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 822 reviews

October 30, 2023

Very poor customer service. Call no response.l will not recommend Lithia to friends period More

by fuzbre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Warren,
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Nov 02, 2023 -

Lithia Nissan of Ames responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 29, 2023

Everyone at the dealership is friendly and willing to help me on a short notice. Very good lace to take my new car! More

by njlabelle2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Jeff Searcy, Zac Ose, Daniel Jenkins-Moore, Jordan Clemens, Kyle Clark, Nathan Ryan, Tracy Miller, Josh Smith
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Oct 30, 2023 -

Lithia Nissan of Ames responded

Thanks for sharing about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

October 26, 2023

Everyone is so friendly and helpful and courteous id recommend them to anyone and also have service done in a timely manner Thank You All More

by karolynben54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
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Oct 26, 2023 -

Lithia Nissan of Ames responded

Thank you, Karolyn, for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 26, 2023

Nice clean dealership. Friendly and willing to do what it takes to close the deal. More

by kennedymm19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink, Eric Fritz
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Oct 27, 2023 -

Lithia Nissan of Ames responded

Kenndy, Thanks for your feedback on your recent visit to Lithia Nissan of Ames. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 23, 2023

Customer service at its best! Zac and team helped me with my Wife’s car and mine a week later. The experience will bring me back again when I have an automotive need! More

by kbryant_61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, courtesy car, Zac Ose, Stephen Michalwoski
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Oct 23, 2023 -

Lithia Nissan of Ames responded

It's great to hear that Zac and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!

October 23, 2023

The dealership has always provided excellent service for my Nissan autos. I imagine we will stick with it when we need a new auto! More

by MANSBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Jeff Searcy, Zac Ose, Daniel Jenkins-Moore, Jordan Clemens, Kyle Clark, Nathan Ryan, Stephen Michalwoski, Tracy Miller, Josh Smith
Report | Print
Oct 23, 2023 -

Lithia Nissan of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Melvin, Jeff, and our team met your expectations. Thank you for choosing Lithia Nissan of Ames, we look forward to having you as a valued customer for many years to come!

October 21, 2023

Aaron Warren was great help. I got the car I wanted and needed. He was helpful and answered any questions I had. They were patient with me because I came from out of state to get More

by DANDSSPENCER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Warren
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Oct 22, 2023 -

Lithia Nissan of Ames responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Aaron and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 21, 2023

Everyone is very friendly and easy to work with. Wayde keeps us coming back. He is very professional and kind. He goes above and beyond to get us the car we need. More

by teenadory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Wayde Klingbeil
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Oct 22, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Wayde and our team, and we look forward to working with you again.

October 14, 2023

Excellent customer service, from sales to service. I definitely recommend them. The entire experience has been great. 👍 More

by Jennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Karnowski
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Oct 16, 2023 -

Lithia Nissan of Ames responded

Thank you so much, Jennifer, for choosing Lithia Nissan of Ames! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 14, 2023

Oil change Tire rotation. They did a good job. It was quick and convenient. Yep More

by MVREECK
Recommend Dealer
Yes
Report | Print
Oct 16, 2023 -

Lithia Nissan of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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