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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
818 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 818 reviews

December 14, 2023

Rep was friendly and professional. The dealership had the vehicle we were searching for online More

by sjhugen1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink
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Dec 14, 2023 -

Lithia Nissan of Ames responded

It's great to hear that Jerry was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!

December 12, 2023

Today is December 12. I have been waiting since October 7 for dealer to complete their part of our purchase agreement. More

by tdmorgan
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tammy Ballard
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Dec 15, 2023 -

Lithia Nissan of Ames responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 02, 2023

The service department is very skillful and organized when it comes to repairing car parts. More

by DANADEMOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Daniel Jenkins-Moore, Nathan Ryan, Tracy Miller
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Dec 03, 2023 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames, Dana, we look forward to having you as one of our valued customers for many more years to come!

November 28, 2023

Very good dealer ship, very easy in and out service. Reliable and extremely dependable and nice More

by Dash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Eric Fritz
Report | Print
Nov 28, 2023 -

Lithia Nissan of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

November 17, 2023

Excellent service, at a good price and in a convenient location. Courteous and knowledgeable staff More

by 2010ladams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Jeff Searcy, Zac Ose, Daniel Jenkins-Moore, Jordan Clemens, Kyle Clark, Nathan Ryan, Stephen Michalwoski, Tracy Miller, Josh Smith
Report | Print
Nov 19, 2023 -

Lithia Nissan of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 03, 2023

The staff allowed me to make a decision without the pressure I’ve received from other dealers in the past. My trade value was significantly higher than I was offered from a competitor. More

by dsoroka05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Yazzie
Report | Print
Nov 04, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with our team and congratulations on your new vehicle! We're glad to hear we delivered such a great experience!

October 30, 2023

Very poor customer service. Call no response.l will not recommend Lithia to friends period More

by fuzbre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Warren,
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Nov 02, 2023 -

Lithia Nissan of Ames responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 29, 2023

Everyone at the dealership is friendly and willing to help me on a short notice. Very good lace to take my new car! More

by njlabelle2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Jeff Searcy, Zac Ose, Daniel Jenkins-Moore, Jordan Clemens, Kyle Clark, Nathan Ryan, Tracy Miller, Josh Smith
Report | Print
Oct 30, 2023 -

Lithia Nissan of Ames responded

Thanks for sharing about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

October 26, 2023

Everyone is so friendly and helpful and courteous id recommend them to anyone and also have service done in a timely manner Thank You All More

by karolynben54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Oct 26, 2023 -

Lithia Nissan of Ames responded

Thank you, Karolyn, for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 26, 2023

Nice clean dealership. Friendly and willing to do what it takes to close the deal. More

by kennedymm19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink, Eric Fritz
Report | Print
Oct 27, 2023 -

Lithia Nissan of Ames responded

Kenndy, Thanks for your feedback on your recent visit to Lithia Nissan of Ames. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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