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Lithia Nissan of Ames

Ames, IA

4.5
814 Reviews

2901 S Duff Ave

Ames, IA

50010

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Showing 814 reviews

November 04, 2024

It was very friendly and very, very helpful. The salesman, the finance person and the service department were able to give me information I needed and came through with good choices. More

by sunckr55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink
Nov 04, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2024

I always receive quick and fast service when I bring my Nissan in very pleased More

by cpsue2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Nov 04, 2024 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Nissan of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

October 26, 2024

This is my 3rd vehicle from this dealership 1 bought straight and 2 lease Amazing and I wouldn't go anywhere else More

by ellisvan1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon and Aaron , Adolfo Ninaquispe, Jeff Searcy, Francisco Reyes
Oct 27, 2024 -

Lithia Nissan of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

October 25, 2024

Zac always treats me with kindness and respect. He seems to really be concerned that they are able to solve the problems that I came in with. He is a huge asset to Lithia Ames Nissan. More

by M.SORRENTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Jeff Searcy, Zac Ose
Oct 27, 2024 -

Lithia Nissan of Ames responded

Thank you so much for your kind words for Zac, and for taking the time to leave us this wonderful feedback!

October 23, 2024

Well I was disappointed car only had 3000 miles on it top rail lost piece off of it 1000 for new rail can’t just get the piece though you should replace it More

by Jeff Stephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Oct 24, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jeff, feel free to contact us at your convenience.

October 23, 2024

Excellent service! I recommend my friends and family to shop at Lithium Nissan of Ames. I will definitely buy from them again! More

by LINDA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Daniel Jenkins-Moore, Kyle Clark, Eric Fritz
Oct 24, 2024 -

Lithia Nissan of Ames responded

Thank you, Linda! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

October 23, 2024

The oil changes I have gotten with my oil change program have been good and the staff is always friendly. That being said, they do try to over sell you. I needed a new tire after blowing mine out. I alrea More

by LilyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who
Oct 27, 2024 -

Lithia Nissan of Ames responded

Providing a positive experience is our top priority, Lily, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 20, 2024

Zach was able to provide an accurate quote over the phone. The was completed ahead of schedule and cost was as quoted. More

by brianwilson6253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Oct 21, 2024 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Brian, and we're happy to hear that Zach met your expectations. Thank you again for choosing Lithia Nissan of Ames. We look forward to having you as one of our valued customers for many more years to come!

October 20, 2024

They are friendly and efficient along with helpful since they helped diagnose the issue I was experiencing. More

by Geo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Jordan Clemens, Kyle Clark
Oct 21, 2024 -

Lithia Nissan of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Geo, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

October 17, 2024

Every time I go there I am treated as Im the one that matters at that moment. I feel that Zach does not over sell and has my bet interest. I would highly recommend Zach and his team. More

by DLITCH69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Oct 17, 2024 -

Lithia Nissan of Ames responded

It's great to hear that Zach and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!

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