Lithia Hyundai of Odessa - Service Center

They were fast and sufficient they had a great waiting area with Covid friendly distancing everything was very clean. Everyone was very friendly. Best of all they made a fresh pot of Starbucks coffee!! area with Covid friendly distancing everything was very clean. Everyone was very friendly. Best of all they made a fresh pot of Starbucks coffee!! More

They took too long to service the vehicle and the customer service has not been the best particularly when performing the annual inspection. After inspecting the vehicle, they need to inform the owne customer service has not been the best particularly when performing the annual inspection. After inspecting the vehicle, they need to inform the owner of the issues that need to need to be fixed in order to pass. They need to complete the inspection so that the owner doesn't have to keep.coming back several times to fix each little find they see. More

Awesome customer service! They are friendly and get you in and out quickly without hassle. One of the best dealership service teams I have ever encountered. in and out quickly without hassle. One of the best dealership service teams I have ever encountered. More

I got my appointment online and they did replace and serviced the parts that was required by Hyundai. Also, the manager (and assistant) were courteous. serviced the parts that was required by Hyundai. Also, the manager (and assistant) were courteous. More

The customer service was poor, there was little to no communication about the status of my car. Then when I was done, I wasn’t told where to find my vehicle. The people that serviced me never once said g communication about the status of my car. Then when I was done, I wasn’t told where to find my vehicle. The people that serviced me never once said good morning and made me feel like I was a bother. I will not be returning. More

Great service. work was completed on time, fixed correctly the first time! The dealership is clean and sanitized daily so I felt safe waiting for the work to be done. correctly the first time! The dealership is clean and sanitized daily so I felt safe waiting for the work to be done. More

My daughters car was in the shop there six months. Couldn’t get any answers , no calls back and when we finally went to pick it up it had a flat tire that they wouldn’t fix. I’ll never use them again. Couldn’t get any answers , no calls back and when we finally went to pick it up it had a flat tire that they wouldn’t fix. I’ll never use them again. More

Great team and service !!Eric was completely helpful and Great team and service !! Eric was completely helpful and understanding when needing help with service or vehicle information. The team and service w Great team and service !! Eric was completely helpful and understanding when needing help with service or vehicle information. The team and service was exceptional. This is our third vehicle we’ve purchased and couldn’t ask for a better dealer. More

The service department is efficient and communicative I’ve always received good service at Lithia Hyundai. I never take my Santa Fe to any other place. I’ve always received good service at Lithia Hyundai. I never take my Santa Fe to any other place. More