Lithia Hyundai of Odessa - Service Center

I tried for 4 months to get an appointment that’s ridiculous it was just a recall ridiculous it was just a recall More

I went to do the maintenance of 90,000 and an open recall. Well they didn't. I never go back to this dealer. recall. Well they didn't. I never go back to this dealer. More

Great professional didn’t have to wait long and great service I would highly recommend service I would highly recommend More

Amazing, I didn’t think I would be able to get into a good reliable vehicle and they worked magic and helped me get into something I could rely on. Amazing customer care excellent communication. Overall good reliable vehicle and they worked magic and helped me get into something I could rely on. Amazing customer care excellent communication. Overall an outstanding dealership. They work fast and they’re always there for any questions or concerns you have! 5 star More

Sorry need more work a n d m o r e s a l e h e l p More

La última vez mejoraron esperemos que sigan así. Ya que en tiempos pasado. Si estaba mal en sercici Ya que en tiempos pasado. Si estaba mal en sercici More

Very very poor communication from the service manager. He would never answer the phone or give us a call back. We left numerous messages just for a status. We took it in on a Thursday and the service mana He would never answer the phone or give us a call back. We left numerous messages just for a status. We took it in on a Thursday and the service manager called with a quote and what the issue was they found. Said it would be done that day. Never heard back and could not get ahold of anyone after calling multiple times. Come Friday morning still couldn’t get ahold of anyone, Friday afternoon spoke to a lady that said it looked like they were still working on it and would be done that day, still nothing and no update. Come Monday morning same issue. No answer and just got the run around that they would look into it and give us a call. Come Monday spoke to a lady again not the service manager that stated that they had been working in recalls and had not started to repair the issue the car had been brought in for. Finally Monday afternoon someone called and said that the should be ready by the following morning. Finally Tuesday mid morning someone called stating the car was ready for pickup. More