876 Reviews of Lithia Hyundai of Odessa - Service Center
The dealership is ok but lacks courtesy car for assisting customers if they have to leave the car behind for repair. They should put that into consideration. customers if they have to leave the car behind for repair. They should put that into consideration. More
Great friendly people help me through the deal. Great finance people very very very proud of them and I’ll be back for more. Great finance people very very very proud of them and I’ll be back for more. More
Feel the service center need to know more about the car and issues before they speak. Very rude and has gone back on there word not trust worthy at the service center. and issues before they speak. Very rude and has gone back on there word not trust worthy at the service center. More
I am so glad that Eric is back and running the service department. The other service managers were ok but Eric understands customer service and so do his associates. I felt like was I taken care of and department. The other service managers were ok but Eric understands customer service and so do his associates. I felt like was I taken care of and not just another oil change for the service department. Eric and his staff took care of my needs and I appreciate that. More
The girl in the front that was helping customers was extremely rude. She called the wrong number when trying to ask if we wanted filters put in the car. And she told me that it was going to be $50, when extremely rude. She called the wrong number when trying to ask if we wanted filters put in the car. And she told me that it was going to be $50, when we checked out it was $98. And we were not told sorry or compensated for this horrible service done by this girl. More