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Lithia Hyundai of Fresno

Fresno, CA

2.1
496 Reviews
Why Buy From Lithia Hyundai of Fresno? Here at Lithia Hyundai of Fresno, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase online. You can even get your vehicle delivered to your home! If at any point you decide you're more comfortable with one of our teammates by your side, we're here to help. Stop in any time we're open to pick up where you left off.
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5580 N Blackstone Ave

Fresno, CA

93710

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Showing 496 reviews

January 19, 2024

I had all my Financials in place, down payment ready. I was told the vehicle in question was set aside, and the VIP area was ready for me. Evidently the vehicle was sold the night before. Apparently the More

by Angry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Ochoa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

The service department at Lithia Hyundai of Fresno leaves much to be desired. Despite my repeated attempts to schedule maintenance for my Hyundai SUV due to a malfunctioning heater, I have been met with unav More

by mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Calderone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roseanna Dean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
R Kirby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Kirby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Metry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff O'Kelley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Ochoa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

I'm out of state and bought a 2015 Jeep Wrangler from the dealership. These people never answer the phone, I have tried to call about a hundred times and you might get someone to answer the phone but more of More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
General Manager Al
December 15, 2023

The Salesman Tony was fine but the finance agent Angel was ridiculous. We have good credit and he came back with terrible numbers for financing. He went back 4 time and came back each time nowhere close More

by casadefruta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony, Angel
October 18, 2023

My less than 2yr old vehicle, still under warranty, check engine light went on. The Service Dept said they couldn't see me until March 2024. What kind of warranty service is that. Horrible warranty service. More

by Dontbuylithia
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't take a name.
September 26, 2023

9/24/22, went into to look at a new electric car, but ended up test driving the Sonata. Angel was our point of contact. Angel in the financing team worked very hard to accommodate my financial needs. I w More

by Brsjbrr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
You are an angel
September 18, 2023

Please save your self from the headache and frustration, I brought in my 2001 Toyota seinna van that I bought for them to get replace a missing part on a due bill. A few days prior from purchasing a car. I More

by Pasao.yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica sierra jack olmestaed and Moose Pohyar
July 07, 2023

Really good people, enjoyed my experience. Only problem is that they already sold the car they were supposed to be holding for me. More

by derrick559
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 10, 2023 -

Lithia Hyundai of Fresno responded

Hello Derrick, It's great to hear that the team took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.

June 13, 2023

I had my car towed to Lithia on March 20, 2023. My "Service Advisor" Eliana Cantu let me know that the process could take a month because of Hyundai's process for approving the repairs. I rented a More

by VincentL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Mills, Eliana Cantu
Jun 19, 2023 -

Lithia Hyundai of Fresno responded

Thank you for taking the time to review your experience with our staff at Lithia Hyundai of Fresno. Your frustration is completely understandable. I would appreciate the opportunity to speak with you directly to fully discuss the details of your visit. Please reach out to me at the dealership at your convenience. Respectfully, Roseanna Dean General Sales Manager Lithia Hyundai of Fresno rdean@lithia.com 559-436-6000

April 26, 2023

Great experience! We were greeted by Eli, who smiled and waved as we pulled into the dealership parking lot. I had already done some research online and had a 2023 San More

by Jen T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli, James, Susan
May 01, 2023 -

Lithia Hyundai of Fresno responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Regards, Stanley Ivy, Senior Sales Manager

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