Lithia Hyundai of Anchorage - Service Center

Disappointed with car wash. Though snowing, still lots of dirt on car, not thorough wash for $50.00 dirt on car, not thorough wash for $50.00 More

Great customer service. On time appts and very good about communicating service needs for your vehicle. about communicating service needs for your vehicle. More

Great service. I always take my car there for service. Everybody there is polite and acommidating. Everybody there is polite and acommidating. More

Anytime I've gone to the service department I've received excellent service. They're professional and polite. They've completed their tasks in a timely manner. I'd highly recommend going to this dealership f excellent service. They're professional and polite. They've completed their tasks in a timely manner. I'd highly recommend going to this dealership for service related issues. More

I always have the most amazing customer service when I go to Lithia for my vehicle needs. to Lithia for my vehicle needs. More

Service has always been as advertised. I think we are on our 4th vehicle from Hyundia and we definitely wouldn't still be doing business there if we weren't totally satisfied. We can only say good about on our 4th vehicle from Hyundia and we definitely wouldn't still be doing business there if we weren't totally satisfied. We can only say good about the dealership and the product. More

I had concerns about my new tires and asked for reassurance on what kind of tires I had and I was left with no response. reassurance on what kind of tires I had and I was left with no response. More

It’s funny I got this survey the same day that I tried for 6 hours to get through to the service dept. My vehicle is undriveable and I needed to have it towed in. Eventually had to call sales to talk to a for 6 hours to get through to the service dept. My vehicle is undriveable and I needed to have it towed in. Eventually had to call sales to talk to a human. Finally talked to service who asked if I had an appointment, which is funny—how can you make an appointment with a department that doesn’t answer the phone or return messages (unless I call and complain to the sales department). Also funny because the last two times I had an “appointment”, it still took 3+ hours for simple things like tire changeovers and oil changes. I don’t know if the service department is understaffed or poorly managed or both, but I’ve never had so many poor experiences at one mechanic. More

Personal are very friendly & my service appt I get in within 1 wk , very good within 1 wk , very good More

Kevins was great to work with concerning my Veloster recall. Good service from the group overall. I would work with them in the future. recall. Good service from the group overall. I would work with them in the future. More