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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
1,041 Reviews

1,041 Reviews of Lithia Hyundai of Anchorage - Service Center

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January 04, 2022

I love the Sevice. Very responsible, accommodating and good company. Going back for my car next repairs More

by GERALDINEGOYAO73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Jan 04, 2022 -

Lithia Hyundai of Anchorage responded

Hi Gerald, it is a pleasure to know you are happy with your recent service experience. The Lithia Hyundai of Anchorage team is already looking forward to your next visit with us.

January 03, 2022

Always friendly service members. I do miss the free popcorn in the lobby. I wrote seventeen words. More

by THOMAS_NAYOKPUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Jan 04, 2022 -

Lithia Hyundai of Anchorage responded

Hi Thomas, thank you for this short but sweet review. I will be sure to let our team know the popcorn was greatly missed. Until your next visit, we wish you safe travels!

January 01, 2022

They were clean, professional, and informative. They got my car in and out within an hour! More

by WATERSWOODS09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to share this short and sweet review! We are happy to have provided you with a Prompt, clean, professional, and informative service experience. Until next time, drive safe!

December 31, 2021

service wasnt excellent. very friendly and helpful with a great attitude and spirit. looking forward to going back there More

by THREEFOURTEEN89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza, Nathan Carter
Jan 04, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this excellent review! The Lithia Hyundai of Anchorage team is looking forward to your next visit as well.

December 31, 2021

Service was good. When I texted them for information the responded in within a timely manner. I just wish they had given me an estimate on how long it was going to be. More

by ALASKANDANCERGIRL49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Lithia Hyundai of Anchorage responded

Hello, It is a pleasure to know you enjoyed your experience overall and that our team provided you with prompt communication. Your honest feedback is greatly appreciated and I will be sure to share this with our team. Have a great day!

December 30, 2021

Timely and efficient. Had trouble making appointment (phone problems), but dealership got me in and out as if they want my business. Highly satisfied. More

by MAMAJANE.JC
Recommend Dealer
Yes
Employees Worked With
Female. Didn’t get her name.
Dec 31, 2021 -

Lithia Hyundai of Anchorage responded

Hi Jane, I apologize for the phone issues you experienced with our team and would like to thank you for your understanding. In the future, we hope you will continue to visit Lithia Hyundai of Anchorage for your car care needs.

December 27, 2021

Easy to schedule lifetime oil change--was surprised a time was open on Christmas eve. I was in & out in under an hour. More

by ALISNAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Lithia Hyundai of Anchorage responded

Hello, thank you for scheduling your oil service here at Lithia Hyundai of Anchorage! We are happy to have provided you with an efficient visit and hope you had a great Christmas. Until your next visit, Drive safe.

December 26, 2021

The sweet lady told me an hour it seemed quicker there were 2 in front me next thing you know they gone and so was I now that's service More

by FAAMAUSILIBSIULAGI62637
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't catch her name , Nathan Carter
Dec 28, 2021 -

Lithia Hyundai of Anchorage responded

Hello, thank you for this great feedback! We are happy to know our team provided you with an efficient service visit, and we hope to have you back at Lithia Hyundai of Anchorage again in the future.

December 26, 2021

Very happy every time I visit lithia Hyundai for service on all 4 of my Hyundais More

by EAGLEKEEPER112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Dec 28, 2021 -

Lithia Hyundai of Anchorage responded

Thank you for your loyalty to Lithia Hyundai of Anchorage! Our team is pleased to know you enjoy having all 4 of your Hyundais serviced with us and we are already looking forward to your next visit. Happy Holidays!

December 25, 2021

Brought our car in on November 22nd of this year to get front breaks, rotors and two air filter replaced. After breaks and rotors were done we had a terrible screeching and squealing sound coming from the More

by NONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevins Mercedes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Lithia Hyundai of Anchorage responded

Hello, I regret to learn you are continuing to experience this issue with your vehicles brakes and would like to assure you this was never our teams intention. If possible, please reach out to me at the number below as I would be happy to do everything within my power to assist with this concern. Thank you, 907-762-5131 Jeremy Tou General Service Manager

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